IT Sales Manager (Setapak)
RM 7,500 - RM 12,000 / month
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Responsibilities :
- Manage and record all leads from the first contact, interaction or engagement (digital, tradeshow contacts, client referrals, leads generated by the BDM, lists of regional target customers etc), to product education, right through to the recording of all deal stages in Hubspot
- Conduct in-depth needs analysis to understand each prospect’s specific requirements
- Document all prospect’s needs, pain points, and business requirements in Hubspot
- Build and maintain strong relationships with all prospects
- Identify and pursue new client growth / upgrade opportunities within the first 12 months from sign-up
- Craft compelling and professional product demonstrations and presentations to showcase the value of the Tourplan software solution based on each prospect’s unique business needs
- Effectively communicate the capability, features, benefits, and advantages of Tourplan in the scheduled demos
- Update and record all prospect interaction, meetings, requirements and deal stages in Hubspot
- Proposal Preparation and Management
- Prepare customized proposals to meet the specific needs of each prospect
- Manage the proposal process from creation to presentation, ensuring all requirements are addressed
- Accurately record all proposals, and revenue (once off fees, ARR, MRR, training etc) in Hubspot
- Where relevant, negotiate terms (in accordance with internal pricing and discount policies) in order to close the deal
- Record negotiations and deal closing in Hubspot
- Complete all internal documentation for closed deals
- Prepare and provide comprehensive handover documentation for the Account Manager, implementation, and training teams once the deal is closed
- Provide detailed sales forecasts, status, and progress reports to Regional Leader and Group Sales & Marketing Manager on a monthly basis
- Achieve the sales targets quarterly and annually
Requirements
- Min Bachelor in IT or related field
- 3 - 5 years sales experience, complete with excellent negotiation, and communication skills
- Excellent proven track record in sales and closing deals
- Passionate about relationship building and delivering exceptional customer service
- Tourism industry experience advantageous
- Proficiency in MS Office and CRM software is essential
- Time management and planning skills
- Flexibility to travel
- Good command of English and Mandarin
Job Type: Full-time
Pay: RM7,500.00 - RM12,000.00 per month
Work Location: In person