Client Relationship Specialist (Malay Speakers)
Salary undisclosed
Checking job availability...
Original
Simplified
Join our team at JustMarkets as a Client Relationship Specialist! In this role, you'll connect with potential customers, help them understand our products, and guide them to get started. If you’re great at communicating, have experience in sales, and want to be part of a fast-growing company, we’d love to hear from you.
Responsibilities
- Identify and understand potential customers' needs to help turn them into active users;
- Provide clear and concise presentations of our products and services, tailored to the customer's needs, address customer concerns;
- Keep accurate records of customer interactions in our CRM system;
- Work towards achieving targets and contributing to the team's success;
- Receiving training on the company's products, services, and processes.
Requirements
- Excellent verbal and written communication skills in both English and Malay;
- 1+ year experience in a Telesales/Business Development position in a financial services company would be a plus;
- Strong communication skills, able to interact effectively with different types of customers;
- Proven experience in sales, with a track record of meeting or exceeding targets;
- Integrity and reliability, with the ability to work well under pressure;
- Familiarity with CRM software, MS Office, and Google Workspace;
- Problem-solving skills and the ability to handle customer issues effectively.
We offer
- Highly competitive salary;
- Inspiring and vibrant work environment;
- Company-issued laptop;
- Annual leave: 16 days;
- Sick leave: 14 days;
- Public holidays: 11 days;
- Medical insurance;
- Dental expenses reimbursement;
- Parking and commuting reimbursement;
- Sport & wellness expenses reimbursement;
- Compensation for foreign languages courses;
- Professional education;
- Continuous professional development opportunities;
- Regular team-building activities;
Join our team at JustMarkets as a Client Relationship Specialist! In this role, you'll connect with potential customers, help them understand our products, and guide them to get started. If you’re great at communicating, have experience in sales, and want to be part of a fast-growing company, we’d love to hear from you.
Responsibilities
- Identify and understand potential customers' needs to help turn them into active users;
- Provide clear and concise presentations of our products and services, tailored to the customer's needs, address customer concerns;
- Keep accurate records of customer interactions in our CRM system;
- Work towards achieving targets and contributing to the team's success;
- Receiving training on the company's products, services, and processes.
Requirements
- Excellent verbal and written communication skills in both English and Malay;
- 1+ year experience in a Telesales/Business Development position in a financial services company would be a plus;
- Strong communication skills, able to interact effectively with different types of customers;
- Proven experience in sales, with a track record of meeting or exceeding targets;
- Integrity and reliability, with the ability to work well under pressure;
- Familiarity with CRM software, MS Office, and Google Workspace;
- Problem-solving skills and the ability to handle customer issues effectively.
We offer
- Highly competitive salary;
- Inspiring and vibrant work environment;
- Company-issued laptop;
- Annual leave: 16 days;
- Sick leave: 14 days;
- Public holidays: 11 days;
- Medical insurance;
- Dental expenses reimbursement;
- Parking and commuting reimbursement;
- Sport & wellness expenses reimbursement;
- Compensation for foreign languages courses;
- Professional education;
- Continuous professional development opportunities;
- Regular team-building activities;