Epicareer Might not Working Properly
Learn More

Admin role - Quality Assurance Executive (Based in office)

Salary undisclosed

Checking job availability...

Original
Simplified

Job Highlights

  • Basic salary monthly + incentive
  • Joining date after Hari Raya
  • Language: Bahasa Melayu
  • Work in office.
  • Office hour/ Back-end role
  • Close to LRT/MRT station
  • Minimum SPM/SKM
  • Full training provided

Job Description:
-To conduct call monitoring on the calls that have been made by the respective telemarketers to ensure sales obtained comply with tele-script and product features/Membuat pemantauan kualiti terhadap rekod panggilan yang telah dibuat oleh call centre agents
-To objectively assess and provide constructive feedback on the quality of phone handling skills of telemarketers according to preset criteria
-Benchmark our quality standard with the market trend on an on-going basis

Requirements:
-Candidates must possess at least a Higher Secondary, STPM, A Level, Pre-U, Professional Certificate, Diploma or Advanced/Higher/Graduate Diploma in any field
-Required language: Bahasa Malaysia
-Computer literate
-Training provided