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Senior Manager, End User Technology

Salary undisclosed

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Job Summary

Seeking an experienced and strategic Senior manager to lead Intune based device management platform for enterprise-wide device management, driving innovation and efficiency. As a Senior Manager the role is to collaborate across many business units to ensure seamless device provisioning, configuration, compliance, and end-to-end life cycle management of Windows, iOS, and Android platforms.

Roles and Responsibilities

  • Managing end user related technologies supporting 18 LBUs including Windows OS build management, patching using SCCM and Intune, Hard Disk Encryption, AD GPO management, etc.
  • Responsible for modern device management intune solution for 45K+ devices across AIA to simplify and centralize the device managements.
  • Engineering and managing global build standards for Windows, IOS and Android across the organization, including OS config and software security using SCCM and Intune.
  • Engineering and manage central app store for AIA and Microsoft applications.
  • Be the focal point for incidents, problems and change within the remit.
  • Ensure all AIA workstations are built and operate within AIA standard and governance framework
  • Define effective management process and cycle for Windows based end user devices.
  • Define and maintain effective patching mechanism inclusive of AIA computers within or outside our network.
  • Leading the process to select the desktop/laptop hardware for AIA group and work with selected vendor for model change.
  • Promoting collaboration among EUT and EUS groups among AIA LBUs.
  • Explore the deployment of new technology into the end user technology space such as VDI, etc.
  • Participates in the valuation and acceptance of deliverables and project outputs based on agreed acceptance criteria, best practices, and technology standards.

Minimum Job Requirements:

  • More than 12 years of experience on end user technologies including Microsoft SCCM, Intune, GPO, workstation OS build, Windows patching, etc.
  • At least 5 years’ experience as leader of regional team.
  • Deep knowledge on Windows11 and Office 365, BitLocker Disk encryption.
  • Deep knowledge of end user hardware (Lenovo, etc.).
  • General knowledge of Active Directory, LDAP, DNS, DHCP, etc.
  • Effective verbal and written communication across all levels within an organization.
  • Experience working in a team-oriented, collaborative environment.

Job Summary

Seeking an experienced and strategic Senior manager to lead Intune based device management platform for enterprise-wide device management, driving innovation and efficiency. As a Senior Manager the role is to collaborate across many business units to ensure seamless device provisioning, configuration, compliance, and end-to-end life cycle management of Windows, iOS, and Android platforms.

Roles and Responsibilities

  • Managing end user related technologies supporting 18 LBUs including Windows OS build management, patching using SCCM and Intune, Hard Disk Encryption, AD GPO management, etc.
  • Responsible for modern device management intune solution for 45K+ devices across AIA to simplify and centralize the device managements.
  • Engineering and managing global build standards for Windows, IOS and Android across the organization, including OS config and software security using SCCM and Intune.
  • Engineering and manage central app store for AIA and Microsoft applications.
  • Be the focal point for incidents, problems and change within the remit.
  • Ensure all AIA workstations are built and operate within AIA standard and governance framework
  • Define effective management process and cycle for Windows based end user devices.
  • Define and maintain effective patching mechanism inclusive of AIA computers within or outside our network.
  • Leading the process to select the desktop/laptop hardware for AIA group and work with selected vendor for model change.
  • Promoting collaboration among EUT and EUS groups among AIA LBUs.
  • Explore the deployment of new technology into the end user technology space such as VDI, etc.
  • Participates in the valuation and acceptance of deliverables and project outputs based on agreed acceptance criteria, best practices, and technology standards.

Minimum Job Requirements:

  • More than 12 years of experience on end user technologies including Microsoft SCCM, Intune, GPO, workstation OS build, Windows patching, etc.
  • At least 5 years’ experience as leader of regional team.
  • Deep knowledge on Windows11 and Office 365, BitLocker Disk encryption.
  • Deep knowledge of end user hardware (Lenovo, etc.).
  • General knowledge of Active Directory, LDAP, DNS, DHCP, etc.
  • Effective verbal and written communication across all levels within an organization.
  • Experience working in a team-oriented, collaborative environment.