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Customer Service Executive (Mandarin Speaker)

RM 2,800 - RM 3,000 / month

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  • Provide outstanding and timely customer support via live chat and email, ensuring quick, accurate and effective resolution of client inquiries.
  • Build rapport with clients and deliver personalized solutions.
  • Navigate multiple systems and platforms seamlessly while maintaining a professional and friendly tone.
  • Be the voice of our brand, ensuring every client interaction leaves a positive impression.
  • Achieve high school Diploma or equivalent qualification.
  • Previous experience in live chat, email support, or call center roles is essential.
  • Candidates who possess Mobile Gaming knowledge is preferred.
  • Strong Communication and Writing Skills in both Mandarin and English. A language test will be conducted to assess your skills.
  • Great Customer Service and Problem-solving Skills to assist customer.
  • Proficient Time-management Skills and Multi-tasking Skills.
  • Comfortable using Microsoft Office tools and managing multiple systems simultaneously.
  • EPF/SOCSO
  • Annual Leave
  • Medical Leave
  • Fully work from home position
  • Work-life balance
  • Career enhancement
  • Training provided
  • 5 Working days
  • Supportive environment
  • One of the biggest names in mobile gaming