
Customer Service Executive (Mandarin Speaker)
RM 2,800 - RM 3,000 / month
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- Provide outstanding and timely customer support via live chat and email, ensuring quick, accurate and effective resolution of client inquiries.
- Build rapport with clients and deliver personalized solutions.
- Navigate multiple systems and platforms seamlessly while maintaining a professional and friendly tone.
- Be the voice of our brand, ensuring every client interaction leaves a positive impression.
- Achieve high school Diploma or equivalent qualification.
- Previous experience in live chat, email support, or call center roles is essential.
- Candidates who possess Mobile Gaming knowledge is preferred.
- Strong Communication and Writing Skills in both Mandarin and English. A language test will be conducted to assess your skills.
- Great Customer Service and Problem-solving Skills to assist customer.
- Proficient Time-management Skills and Multi-tasking Skills.
- Comfortable using Microsoft Office tools and managing multiple systems simultaneously.
- EPF/SOCSO
- Annual Leave
- Medical Leave
- Fully work from home position
- Work-life balance
- Career enhancement
- Training provided
- 5 Working days
- Supportive environment
- One of the biggest names in mobile gaming