Job Title: Business Analyst
Client Location: Malaysia
Timezone: MYT
Contract Type: Full-Time Contract
Contract Term: 1 year, renewable
Job Overview:
Our client is seeking a Business Analyst to drive data-backed insights and process optimizations that enhance business efficiency and revenue performance. This role involves analyzing operational workflows, evaluating business strategies, and providing recommendations to improve sales, marketing, and revenue operations. The ideal candidate has strong analytical skills, experience working with cross-functional teams, and the ability to translate data into actionable business decisions.
Key Responsibilities:
Business & Process Analysis
- Assess internal business processes, sales operations, and marketing workflows to identify inefficiencies.
- Develop and implement process improvements to enhance productivity and decision-making.
- Work closely with stakeholders to align business needs with technology solutions.
Sales & Revenue Analytics
- Analyze sales performance metrics, customer acquisition trends, and conversion rates to identify areas for growth.
- Support revenue forecasting by evaluating deal cycles, pipeline velocity, and sales funnel performance.
- Create reports and dashboards to provide leadership with real-time business insights.
Strategic Insights & Business Optimization
- Identify market trends and business opportunities that support strategic decision-making.
- Collaborate with sales, marketing, and product teams to assess lead quality and campaign performance.
- Assist in developing data-driven business strategies to enhance operational efficiency and revenue growth.
Data-Driven Decision Support
- Provide stakeholders with actionable insights based on business intelligence and data analytics.
- Develop automation tools and CRM enhancements to streamline reporting and workflow efficiency.
- Evaluate customer retention metrics to support long-term business planning.
Reporting & Stakeholder Communication
- Prepare detailed reports, business cases, and presentations for leadership.
- Track and analyze key business performance indicators to support decision-making.
- Serve as a point of contact for market research, competitive analysis, and operational recommendations.
Must-Have Requirements:
- 4+ years of experience in business analysis, sales operations, or process optimization (preferably in B2B, SaaS, or finance-related industries).
- Strong expertise in data analysis, forecasting, and business intelligence tools (Excel, Tableau, Power BI, SQL).
- Deep understanding of business processes, revenue optimization, and performance metrics.
- Experience working cross-functionally with sales, marketing, and product teams.
- Strong communication and problem-solving skills, with the ability to translate data into business strategies.
- Self-driven, highly analytical, and able to work in a fast-paced environment.
Preferred Qualifications (Nice to Have):
- Experience in SaaS, financial services, or B2B industries.
- Familiarity with CRM platforms (HubSpot, Salesforce) and automation tools.
- Background in strategic consulting or business intelligence.
Job Title: Business Analyst
Client Location: Malaysia
Timezone: MYT
Contract Type: Full-Time Contract
Contract Term: 1 year, renewable
Job Overview:
Our client is seeking a Business Analyst to drive data-backed insights and process optimizations that enhance business efficiency and revenue performance. This role involves analyzing operational workflows, evaluating business strategies, and providing recommendations to improve sales, marketing, and revenue operations. The ideal candidate has strong analytical skills, experience working with cross-functional teams, and the ability to translate data into actionable business decisions.
Key Responsibilities:
Business & Process Analysis
- Assess internal business processes, sales operations, and marketing workflows to identify inefficiencies.
- Develop and implement process improvements to enhance productivity and decision-making.
- Work closely with stakeholders to align business needs with technology solutions.
Sales & Revenue Analytics
- Analyze sales performance metrics, customer acquisition trends, and conversion rates to identify areas for growth.
- Support revenue forecasting by evaluating deal cycles, pipeline velocity, and sales funnel performance.
- Create reports and dashboards to provide leadership with real-time business insights.
Strategic Insights & Business Optimization
- Identify market trends and business opportunities that support strategic decision-making.
- Collaborate with sales, marketing, and product teams to assess lead quality and campaign performance.
- Assist in developing data-driven business strategies to enhance operational efficiency and revenue growth.
Data-Driven Decision Support
- Provide stakeholders with actionable insights based on business intelligence and data analytics.
- Develop automation tools and CRM enhancements to streamline reporting and workflow efficiency.
- Evaluate customer retention metrics to support long-term business planning.
Reporting & Stakeholder Communication
- Prepare detailed reports, business cases, and presentations for leadership.
- Track and analyze key business performance indicators to support decision-making.
- Serve as a point of contact for market research, competitive analysis, and operational recommendations.
Must-Have Requirements:
- 4+ years of experience in business analysis, sales operations, or process optimization (preferably in B2B, SaaS, or finance-related industries).
- Strong expertise in data analysis, forecasting, and business intelligence tools (Excel, Tableau, Power BI, SQL).
- Deep understanding of business processes, revenue optimization, and performance metrics.
- Experience working cross-functionally with sales, marketing, and product teams.
- Strong communication and problem-solving skills, with the ability to translate data into business strategies.
- Self-driven, highly analytical, and able to work in a fast-paced environment.
Preferred Qualifications (Nice to Have):
- Experience in SaaS, financial services, or B2B industries.
- Familiarity with CRM platforms (HubSpot, Salesforce) and automation tools.
- Background in strategic consulting or business intelligence.