Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...
A

CUSTOMER SERVICE EXECUTIVE

RM 2,500 - RM 3,500 / month
Checking job availability...
Original
Simplified

RESPONSIBILITIES

Operation Process

  • Open job file.
  • Prepare shipping instruction based on customer’s instruction.
  • Documentation by entering data into company internal system.
  • Prepare certificates as per shipper’s request.
  • Arrange for fumigation and certificate where applicable.
  • Submit pre alert.
  • Monitor and follow up on documents based on INCOTERM.
  • Close job file after vessel/flight depart.
  • Check the Ports' system to validate the Port opening and closing time.
  • Apply 3rd party code for new COD Customer.
  • Arrange Payment Voucher to Carrier/Co-Loader/Supplier/Vendor.
  • Update Events in system.
  • Update customers' website/system where applicable.
  • Update customer on shipment status/details.
  • Follow up payment with customer.

Communication with customers / vendors / network

  • Place Booking & release booking confirmation to shipper (customer).
  • Coordinate with port/carrier (liner/co-loader) /vendor/customer on Export arrangement via e-mails and phone.
  • Follow up with customer to arrange for shipment collection, D/O released and delivery.
  • Coordinate with vendor/agent for timely collect/delivery arrangement from/to customer.
  • Follow up any COD payments from the shipper/consignee.
  • Follow up with Carrier/Co-loader if Cargo damaged upon shipment.

Specific Activities

  • Follow up with new/regular customer for shipment forecast, new order, enquiries, planning.
  • Support on admin task as and when required.
  • Carrying out any other request made by their manager.

QUALIFICATION AND EXPERIENCE

Technical

  • Experience in shipping / logistics industry. Preferably senior level in shipping / logistics industry.

Behavioral

  • Excellent communication
  • Team player
  • Solution finder
  • Rigorous
  • Excellent inter-personal skills
  • Thoroughness
  • Organized
  • Responsive

Language

  • Fluent and technical English + local language

Job Type: Full-time

Pay: RM2,500.00 - RM3,500.00 per month

Expected Start Date: 04/01/2025