Social Engagement & Community Manager
RM 3,500 - RM 4,500 / month
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Job Title: Social Engagement and Community Manager
Location: Babel Group, Fitness and Wellness Sanctuary.
Key Roles and Responsibilities:
Community Engagement:
- Develop and implement strategies to foster a vibrant community atmosphere both online and in-person.
- Engage with members and potential clients on social media platforms, responding to inquiries and comments in a timely and supportive manner.
- Organize and coordinate community events such as workshops, meet-ups, and live sessions to enhance member interaction and satisfaction.
Content Creation:
- Create, curate, and manage all published content (images, video, written) to resonate with our fitness and wellness community.
- Collaborate with the marketing team to develop content strategies that align with seasonal campaigns, promotional events, and other marketing initiatives.
- Ensure brand consistency in tone and message across all digital platforms and marketing materials.
Brand Advocacy:
- Cultivate new and manage existing relationships with influencers and key community advocates.
- Identify and engage with community and brand advocates to expand brand visibility and enhance member loyalty.
- Act as a public-facing representative of Babel Group at events, fostering community relations.
Feedback and Insights:
- Monitor and report on feedback and online reviews from community and social media platforms.
- Leverage insights gained from social media monitoring to inform company strategies and product or service adjustments.
- Collaborate with the analytics team to track and analyze community engagement metrics and their impact on overall business goals.
Team Collaboration:
- Work closely with the marketing, sales, and customer service teams to ensure a cohesive brand message and customer experience.
- Participate in the creation and execution of cross-functional projects that meet business objectives.
- Provide insights to the team on community feedback to guide the development of new promotions or programs.
Desired Skills and Qualifications:
- Proven work experience as a Social Media Manager or Community Manager.
- Excellent verbal and written communication skills.
- Strong organizational and project management skills, with a capability to manage multiple projects simultaneously while meeting deadlines.
- Passionate about fitness and wellness, with a keen interest in promoting a healthy lifestyle.
Job Type: Full-time
Pay: RM3,500.00 - RM4,500.00 per month
Benefits:
- Gym membership
- Opportunities for promotion
Schedule:
- Monday to Friday
Work Location: In person
Application Deadline: 04/30/2025
Expected Start Date: 05/01/2025