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Coordinate the implementation of the AFR product and capacity management strategy to support the commercial strategy in line with business; objectives, corporate guidelines and policies.
Job Responsibilities:
- Monitor day-to-day operations of the team, prioritize and assign tasks to effectively utilize team's resources, and meet work schedules and targets to provide AFR product and capacity management activities
- Ensure providing allocation and reservations of freight on planned linehaul and flights required for hub and operations performance
- Guide team members on product and capacity management
- Ensure the development of air freight carrier management and product and capacity management plans and budgets, and the achievement of productivity targets
- Contribute to processes and design systems to enhance service quality and alignment with company's direction and long-term goals
- Ensure, that customer and airline requirements and service, cost and budgetary guidelines are met
- Direct the development and maintenance of databases with specific information to enable quick responses to specific network queries
- Build and secure business relationships with customers and airlines
- Ensure the preparation of carrier performance reports and reviews
- Periodically review processes and systems to enhance service quality and alignment with company's direction and long-term goals
- Scan alternatives to enhance services and processes to secure cost-effective and competitive products and negotiate competitive rates with airline suppliers while meeting desired service specifications and transit time targets
- Oversee recent developments of new solutions, services, lane and traffic development
- Detect issues, benchmark and identify opportunities and introduce best practices for AFR product and capacity management focusing on increasing effectiveness and efficiency
- Execute global procurement strategy
- Ensure adherence to global decisions
We are expecting the incumbent to meet these requirements:
- Minimum of 10 years’ experience in Air Freight Capacity Management, with 3+ years in a leadership role.
- Strong operational and leadership
- Strong networking skills and excellent communication and interpersonal
- Proficiency in continuous improvement
- Skilled in stakeholder management and KPI
We apologize if you are not contacted. Only shortlisted candidates will be contacted to proceed with pre-screening. Thank you for choosing DHL Global Forwarding as your Employer of Choice.