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L3 Application Support Engineer (Banking )

RM 15,000 - RM 17,000 / month

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Position : Customer Mgmt- Credit Origination Developer

Tenure: 24 months contract role – Renewable basis

Salary : RM 15000- 17,000

Working Location: Kuala Lumpur

Job Responsibilities:

  • Provide L3 production support for banking applications under the CCO domain.
  • Liaise with the production support team for incident resolution, conducting investigations, and coordinating with vendors, testers, users, and L1/L2 teams to identify root causes and implement fixes or improvements.
  • Review and manage testing scope with the testing team; support testing of fixes and implementation to production.
  • Manage and review vendor fixes and support Production Implementation (PI).
  • Investigate Ctrl-M batch job failures and provide workarounds as necessary.
  • Proactively monitor and ensure closure of production Problem Backlog Items (PBI).
  • Provide support for middleware patching, OS patching, and certificate renewal.

Required Skills & Qualifications:

  • Expertise in J2EE applications and/or Microsoft Dynamics.
  • Strong working knowledge of databases like MSSQL and/or ORACLE.
  • Experience in CRM systems (optional but an added advantage).
  • Ability to work across functional domains and technologies to manage BAU L3 support.
  • Excellent problem-solving and analytical skills.
  • Strong communication and coordination abilities with stakeholders

Job Type: Contract
Contract length: 24 months

Pay: RM15,000.00 - RM17,000.00 per month

Experience:

  • J2EE applications: 6 years (Required)
  • MySQL: 6 years (Required)
  • Oracle: 6 years (Required)
  • BAU: 6 years (Required)

Work Location: In person