L3 Application Support Engineer (Banking )
RM 15,000 - RM 17,000 / month
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Position : Customer Mgmt- Credit Origination Developer
Tenure: 24 months contract role – Renewable basis
Salary : RM 15000- 17,000
Working Location: Kuala Lumpur
Job Responsibilities:
- Provide L3 production support for banking applications under the CCO domain.
- Liaise with the production support team for incident resolution, conducting investigations, and coordinating with vendors, testers, users, and L1/L2 teams to identify root causes and implement fixes or improvements.
- Review and manage testing scope with the testing team; support testing of fixes and implementation to production.
- Manage and review vendor fixes and support Production Implementation (PI).
- Investigate Ctrl-M batch job failures and provide workarounds as necessary.
- Proactively monitor and ensure closure of production Problem Backlog Items (PBI).
- Provide support for middleware patching, OS patching, and certificate renewal.
Required Skills & Qualifications:
- Expertise in J2EE applications and/or Microsoft Dynamics.
- Strong working knowledge of databases like MSSQL and/or ORACLE.
- Experience in CRM systems (optional but an added advantage).
- Ability to work across functional domains and technologies to manage BAU L3 support.
- Excellent problem-solving and analytical skills.
- Strong communication and coordination abilities with stakeholders
Job Type: Contract
Contract length: 24 months
Pay: RM15,000.00 - RM17,000.00 per month
Experience:
- J2EE applications: 6 years (Required)
- MySQL: 6 years (Required)
- Oracle: 6 years (Required)
- BAU: 6 years (Required)
Work Location: In person