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Housekeeping Attendant

RM 1,700 - RM 1,700 / month

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  • Complete and ensure all work done in assigned areas are to the highest cleanliness standards and in adherence to Hilton policies and procedures.
  • Ensure that guests' privacies are protected during service.
  • Offer all possible assistance to guests and respond to guests‘ requests.
  • Clean and replenish supplies for guestrooms according to standards and procedures.
  • Does turndown service when required.
  • Ensure master keys are kept secure at all times.
  • Keep trolleys neat and adequately supplied.
  • Maintain all equipment in good working condition.
  • Keep linen room neat and in good order.
  • Report any loss or damage of linen, furniture, fixture or equipment and maintenance deficiencies to the Floor Supervisor.
  • Be courteous and professional at all times, delivering high quality service to guests.
  • Maintain good working relationships with team members and all other departments.
  • Report maintenance issues promptly to the Engineering team.
  • Ensure compliance of lost and found procedures.
  • Take appropriate action to resolve guests’ complaints.
  • Promote the hotel and Hilton products and services.
  • Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests.
  • Adhere by the hotel’s policies and procedures, Hilton code of business conduct, the hotel’s team member handbook.
  • The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
  • Carry out any other reasonable duties and responsibilities as assigned.

Job Types: Full-time, Permanent

Pay: From RM1,700.00 per month

Benefits:

  • Free parking

Schedule:

  • Day shift

Experience:

  • Housekeeping: 1 year (Required)