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  4. Click Websites.
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  1. Go to Settings.
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Jobs or company...

Tour Operations (Non-Executive)

  • Full Time, onsite
  • Golden Destinations by ICE HOLIDAYS Sdn Bhd
  • Johor Bahru, Malaysia
RM 2,500 - RM 3,000 / month
Checking job availability...
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Position: Tour Operations (Non-Executive)

Salary Range: RM2,500.00 - RM3,000.00

Reporting to: Head of Department (Johor Branch)

Company Description

Golden Destinations by ICE HOLIDAYS Sdn Bhd is a leading B2B travel wholesaler in Malaysia, specializing in ready-made travel packages and solutions tailored to market demand. With a well-established brand and a dynamic B2B booking engine, we collaborate with over 400 partners across ASEAN. Our mission is to be Asia’s leading travel wholesaler, delivering seamless travel experiences to our partners and clients.

This is a full-time, on-site role at Golden Destinations by ICE HOLIDAYS Sdn Bhd's office in Malaysia.

Key Responsibilities

  • Perform general administrative tasks, including document preparation, filing, and data entry.
  • Maintain accurate records of travel bookings, invoices, and client transactions.
  • Assist in coordinating travel itineraries, hotel accommodations, and transportation logistics.
  • Handle office correspondence, emails, and phone calls efficiently.
  • Liaise with suppliers, travel partners, and internal departments to ensure smooth operations.
  • Prepare reports, presentations, and meeting minutes as required.
  • Ensure compliance with company policies, travel regulations, and administrative procedures.
  • Provide support for company events, meetings, and travel fairs.
  • Address and resolve administrative issues to ensure operational efficiency.

Requirements

  • Diploma or Bachelor's Degree in Business Administration, Tourism Management, or a related field.
  • Prior experience in an administrative role, preferably in the travel industry, is an advantage.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Strong organizational skills with attention to detail and accuracy.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work in a fast-paced environment.
  • Proficiency in English and Bahasa Malaysia; additional language skills are a plus.

Benefits:

  • Annual company trip (for confirmed employees)
  • Group PA insurance (for confirmed employees)
  • Yearly bonus based on company & individual performance
  • Biannual performance appraisals
  • Outpatient medical coverage at registered clinics
  • Employee discounts on travel packages (for confirmed employees)
  • Provided company uniform
  • Travel reimbursements (with receipts)
  • Monthly training sessions
  • Exclusive HR software for leaves, claims, and payslips
  • Annual team-building events
  • Regular company sports & recreational activities

Job Type: Full-time

Pay: RM2,500.00 - RM3,000.00 per month

Schedule:

  • Monday to Friday

Work Location: In person