Assistant Executive Housekeeper

Responsibilities

• Assist the Executive Housekeeper in the daily operation of the department, including supervision of room, laundry, and public area cleaning.
• Monitor and maintain the hotel’s cleanliness standards in all guest rooms and public areas.
• Train and mentor housekeeping staff, ensuring that all members understand and comply with hotel standards and operating procedures.
• Assist with scheduling and managing staff levels to maintain budgeted levels of employment and ensure adequate staffing throughout the year.
• Inspect rooms and public areas to ensure compliance with cleanliness, maintenance, and safety standards.
• Manage inventories of guest supplies, cleaning supplies, and linens, and order as needed.
• Address and resolve guest complaints regarding housekeeping service or accommodations.
• Coordinate with other departments to ensure that guest needs are met and operations are efficient.
• Participate in budgeting and forecasting for the housekeeping department, focusing on cost-saving measures.
• Ensure compliance with all safety and sanitation policies and procedures.
• Maintain close working relationships between the Housekeeping Department and the other departments especially Front Office, Food and Beverage, Engineering and Security department.

Requirements

1. 5 years of previous experience in housekeeping management or supervisory roles preferably in a 5 Star branded hotel.

2. Strong leadership, organizational, and communication skills

3. Ability to manage multiple tasks in a fast-paced environment.

4. Proficiency in housekeeping management systems and relevant computer applications.

Job Type: Full-time

Pay: RM3,500.00 - RM4,500.00 per month

Benefits:

• Free parking
• Health insurance
• Maternity leave
• Meal provided
• Parental leave

Schedule:

• Rotational shift

Application Question(s):

• What is your expected monthly basic salary and how much notice are you required to give your current employer?

Work Location: In person