Membership & Qualification Advisor (Admin)
RM 2,800 - RM 5,000 / month
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Membership & Qualification Advisor (Admin)
Working Location:- Bangsar, Kuala Lumpur
Salary: Up to RM5000
Working hours and days: Monday – Friday (9a.m – 6p.m)
Job Responsibilities:-
- Member Guidance & Support – Provide clear guidance on membership and registration processes, communicate outcomes, and respond efficiently to inquiries.
- Processing Applications – Manage and oversee membership/registration applications, ensuring accuracy, timely processing, and effective communication with stakeholders.
- Operational & Data Management – Maintain accurate records, generate reports, reconcile data, and ensure compliance with operational procedures.
- Continuous Improvement – Identify areas for improvement, analyze issues, recommend corrective actions, and enhance efficiency in processes.
- Stakeholder Engagement – Collaborate with volunteers, licensing bodies, and regulatory authorities to ensure smooth operations and compliance.
Requirements:-
- Technical Skills – Proficient in CRM systems, Microsoft Office, and data management, with experience in databases, spreadsheets, and software applications.
- Communication Skills – Strong written and verbal communication, attention to detail, and ability to interact across various customer service platforms, including phone, email, and video calls.
- Knowledge & Experience – Familiarity with regulatory standards, membership processes, and volunteer management, with an educational background that includes English and Mathematics.
- Core Values & Competencies – Collaborative, trustworthy, and proactive, with a strong sense of responsibility, professionalism, and ability to work effectively in teams and independently.
- Work Approach & Innovation – Agile, adaptable, and solution-focused, with a drive for continuous improvement, confidence in decision-making, and the ability to work autonomously.
Job Type: Contract
Contract length: 7 months
Pay: RM2,800.00 - RM5,000.00 per month
Schedule:
- Monday to Friday
Experience:
- Administrative: 1 year (Preferred)
Language:
- English (Preferred)
- Bahasa Malaysia (Preferred)
Work Location: In person
Expected Start Date: 04/14/2025