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Operation Coordinator / Customer Service Supervisor

RM 2,500 - RM 3,000 / month

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We're Hiring:

Shipping Clerk / Shipping Coordinator – 1

Finance Clerk / Finance Coordinator – 1

Job Requirements: (Both)

- Minimum Diploma holder

- At least 1 year experience in logistics industry or others (to be consider)

- Good computer skills – Microsoft Office (Excel, Word) and SAP System (with/without)

- A MUST for speaking and writing in English

- Hardworking, multi-tasking and proactive with sense of urgency.

- Self-motivated, independent, able to meet tight deadlines and good communication skills

- Able to start immediately or within short notice.

- SPM, STPM and Fresh graduates and candidates without experience are encouraged to apply.

Job Descriptions:

  • Attend to local and international customers calls and emails, shipping/carrier/liners/NVOCC companies and Freight forwarder enquiries efficiently via email or phone. Local Malaysia companies 50% and International 50% (mainly Hong Kong and USA).
  • Handle overall operation of the Sea & Air Freight Export shipments. Responsible for the sea and air shipment bookings with shipping/carrier/liners/NVOCC companies.
  • Internal SAP Cargo Management System and DSM system (billing purpose only).
  • Tracking and follow up all shipments and update Agents/Customers with relevant documentations and proof of delivery from the carriers.
  • Manage & monitor daily shipment activities.
  • Provide quality service to existing and new customers.
  • Any other duties as and when assigned from time to time.
  • Additional Task : Coordination with Finance Department - Related matters, Billing and Payment collection.

Working Hours;

Monday – Friday : 8.30am – 6.00pm

Sat, Sun & PH : Off Day (Willingness to work if required)

** Overtime claimable for working extra hours and off days

Job Types: Full-time, Permanent

Pay: RM2,500.00 - RM3,000.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Overtime pay