Hair Salon Remote Call Centre Agent
Salary undisclosed
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[salon]718 is looking for a Remote Call Centre Agent to assist our Guest Services team.
This is a part-time position with 15-20 hours/week paid at USD $10-12/hour depending on experience.
The ideal candidate will deliver a professional and qualified first impression to all guests calling & emailing the salon. This person has excellent verbal and written communication and customer service skills. They will also have experience working at a Hair or Beauty salon.
Responsibilities:
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This is a part-time position with 15-20 hours/week paid at USD $10-12/hour depending on experience.
The ideal candidate will deliver a professional and qualified first impression to all guests calling & emailing the salon. This person has excellent verbal and written communication and customer service skills. They will also have experience working at a Hair or Beauty salon.
Responsibilities:
- Guest services – answering calls and booking guests in for appointments, cancelling/rescheduling appointment as needed, responding to email requests for appointment bookings/changes to appointments, assisting with matching clients to their best Stylist
- Online Reputation - assisting the GM with managing customer experience issues and responding to reviews online
- Previous experience working in a Hair or Beauty salon
- Proficient with Microsoft Office Suite
- Reliable, professional, courteous and patient
- Excellent communication and writing skills
- Ability to work 9 am - 7 pm Eastern Time on both Friday & Saturdays
- Experience with Phorest Salon software or similiar program an asset
vLGvDAkF4H
[salon]718 is looking for a Remote Call Centre Agent to assist our Guest Services team.
This is a part-time position with 15-20 hours/week paid at USD $10-12/hour depending on experience.
The ideal candidate will deliver a professional and qualified first impression to all guests calling & emailing the salon. This person has excellent verbal and written communication and customer service skills. They will also have experience working at a Hair or Beauty salon.
Responsibilities:
vLGvDAkF4H
This is a part-time position with 15-20 hours/week paid at USD $10-12/hour depending on experience.
The ideal candidate will deliver a professional and qualified first impression to all guests calling & emailing the salon. This person has excellent verbal and written communication and customer service skills. They will also have experience working at a Hair or Beauty salon.
Responsibilities:
- Guest services – answering calls and booking guests in for appointments, cancelling/rescheduling appointment as needed, responding to email requests for appointment bookings/changes to appointments, assisting with matching clients to their best Stylist
- Online Reputation - assisting the GM with managing customer experience issues and responding to reviews online
- Previous experience working in a Hair or Beauty salon
- Proficient with Microsoft Office Suite
- Reliable, professional, courteous and patient
- Excellent communication and writing skills
- Ability to work 9 am - 7 pm Eastern Time on both Friday & Saturdays
- Experience with Phorest Salon software or similiar program an asset
vLGvDAkF4H