
Management Trainee - Tawau
RM 4,000 - RM 4,000 / month
Checking job availability...
Original
Simplified
The role of Area Network Manager involves overseeing and managing operations within a specific geographic area or region. Area Managers play a crucial role in ensuring the efficient and effective delivery of parcels and packages, as well as maintaining high levels of customer satisfaction.
Responsibilities:-
- Learn and understand the day-to-day operations of the courier services drop point/ collection point/ outlet within the designated area. This includes supervising sorting, routing, and delivery processes to ensure timely and accurate delivery of packages.
- Gain knowledge of different courier systems used for parcel tracking managing deliveries, and ensuring timely pickups and deliveries while maintaining service quality standards.
- Plan and optimize delivery routes to maximize efficiency and reduce delivery times. Improve route planning and make real-time adjustments as needed.
- Monitor and track key performance indicators (KPIs) such as on-time deliveries, delivery accuracy, customer satisfaction, and operational costs. Take corrective actions to address any performance issues.
- Maintain a high level of customer satisfaction by addressing customer inquiries, concerns, and complaints. Implement strategies to enhance the customer experience and maintain strong relationships.
- Learn logistic processes, including warehousing and transportations.
- Learn to analyze data, prepare regular reports on operational performance and other relevant data for senior management.
- Any ad-hoc task assigned by the management.
Requirements:-
- A Diploma or Bachelor's degree in business, logistics, supply chain management, or a related field is often preferred. Relevant work experience may substitute for formal education.
- At least 1 year of experience in logistics, transportation, or a related industry. Previous managerial or supervisory experience is highly desirable.
- Strong leadership and team management skills to motivate and guide a diverse team of employees.
- Excellent communication and interpersonal skills to interact with internal teams, customers, and management.
- Effective time management skills to prioritize tasks and meet deadlines in a fast-paced environment.
Job Type: Full-time
Pay: From RM4,000.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Supplemental Pay:
- Performance bonus
Ability to commute/relocate:
- Tawau: Reliably commute or planning to relocate before starting work (Preferred)
Language:
- Mandarin (Preferred)
- Bahasa Malaysia (Preferred)
Location:
- Tawau (Required)
Work Location: In person
Expected Start Date: 04/01/2025