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Consular Executive (Embassy) - City Square #RM4000

RM 3,500 - RM 4,000 / month

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Working Location : City Square JB

JOB DESCRIPTION AND SPECIFICATIONS OF CONSULAR EXECUTIVE

· Assist HBS on handling consular cases, especially in terms of liaising with local authorities

· Respond for consular-related enquiries (walk-in, telephone and/or email) received by Mission

· Handle, monitor and track all Singapore Immigration Checkpoint Authority (ICA) related applications handled by Mission

· Assist HBS on rendering notarial services

· Account for daily revenue collected before handing over for HBS’ safekeeping or bank-in

· Ensure that Mission’s list of prisoners is updated. Organise and conduct regular prison visits

· Maintain consular, visa and notarial service-related statistics

· Develop and maintain Mission’s list of regional consular contacts with Johor ground agencies (like Immigration checkpoints, hospitals, police stations, medical service providers etc)

· Assist in visa issues. Work closely with and liaise with Mission’s Appointed Visa Agents (AVAs), including through scheduled audits of the AVAs

· Answer and reply to general phone enquiries or direct calls to the relevant HBS/LRS

· Assist HBS to facilitate clearances at the CIQs

· Perform any other administrative duties as directed

· Cover duties for other LRS

REQUIREMENT

· SPM with 8 years’ experience or Diploma with 5 years’ experience or Bachelor’s Degree

· Mature with good interpersonal skills

· Able to work overtime on late nights, weekends and public holidays (including Hari Raya)

· Able to travel for work

· Good customer service skills and experience

· Possess a driving license.

Job Types: Full-time, Permanent

Pay: RM3,500.00 - RM4,000.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday

Supplemental Pay:

  • 13th month salary
  • Overtime pay
  • Performance bonus

Application Question(s):

  • Are you willing to work on Public Holiday ?

Willingness to travel:

  • 25% (Preferred)

Work Location: In person