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Customer Service

RM 1,900 - RM 1,900 / month

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  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Keep records of customer interactions, process customer accounts and file documents.
  • Follow communication procedures, guidelines and policies.
  • Take the extra mile to engage customers

Job Types: Full-time, Permanent, Fresh graduate

Pay: From RM1,900.00 per month

Benefits:

  • Professional development

Schedule:

  • Day shift
  • Evening shift
  • Holidays
  • Monday to Friday
  • Night shift
  • Rotational shift
  • Weekend jobs

Supplemental Pay:

  • Overtime pay

Education:

  • STM/STPM (Preferred)

Experience:

  • Customer Care Specialist: 1 year (Preferred)

Language:

  • Mandarin (Preferred)
  • Bahasa (Preferred)