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Catering Sales and Operation Manager

RM 2,371 - RM 5,752 / month

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About the Role

We are seeking a dynamic and results-driven Catering Sales & Operations Manager to oversee the end-to-end catering operations while driving sales and revenue growth. This role requires a strategic individual who can identify business opportunities, build strong client relationships, and ensure seamless execution of catering services.

Key ResponsibilitiesSales & Business Development

  • Develop and implement sales strategies to increase catering revenue.
  • Identify potential clients, conduct outreach, and build long-term business relationships.
  • Negotiate contracts, pricing, and service agreements to maximize profitability.
  • Work with marketing teams to promote catering services through online and offline channels.
  • Maintain a pipeline of prospective clients and track sales performance.

Client Management & Requirements Gathering

  • Conduct client consultations to understand their catering needs and preferences.
  • Customize catering packages based on client requirements and budget.
  • Ensure excellent customer service and satisfaction from inquiry to event execution.
  • Develop and maintain strong relationships with corporate clients, event planners, and venues.

Operations & Execution

  • Oversee the planning, coordination, and execution of catering events.
  • Work with chefs and kitchen staff to ensure food quality, menu selection, and service standards meet expectations.
  • Coordinate logistics, including staffing, venue setup, and timely delivery.
  • Manage inventory, procurement, and supplier relationships to ensure cost efficiency.
  • Ensure compliance with health, safety, and food handling regulations.

Financial & Performance Management

  • Monitor sales targets, revenue, and profitability of the catering division.
  • Analyze market trends, client feedback, and competitors to optimize business strategies.
  • Prepare reports on sales performance, operational efficiency, and customer satisfaction.

Requirements

  • Proven experience in catering sales, F&B operations, or event management.
  • Strong sales and negotiation skills with a track record of meeting revenue targets.
  • Excellent communication and interpersonal skills to engage clients and stakeholders.
  • Ability to multitask, manage multiple events, and handle pressure effectively.
  • Knowledge of catering logistics, food safety standards, and operational planning.
  • Proficiency in CRM software and Microsoft Office Suite is an advantage.
  • Passion for the hospitality industry and delivering exceptional service.

Why Join Us?

  • Competitive salary with performance-based incentives.
  • Opportunity to lead and grow a thriving catering business.
  • Work with a passionate team in a dynamic and fast-paced environment.
  • Career growth and development opportunities.

If you have a strong passion for sales and catering operations and thrive in a results-oriented environment, we’d love to hear from you!

Job Type: Full-time

Pay: RM2,371.17 - RM5,752.17 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Supplemental Pay:

  • Commission pay
  • Performance bonus

Application Question(s):

  • Current Salary?
  • Expected Salary

Work Location: In person