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Account/Billing Executive

RM 2,000 - RM 3,200 / month

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Key Responsibilities:

Draft Standard Quotation:

  • Enquire further information from customers base on standardize checklist.
  • Draft quotation base on standardized format.
  • Present to HOD or CEO for finalization and approval.

Invoice Generation:

  • Prepare and issue invoices to customers based on service agreements or quotations.
  • Collect and compile documents from Operations and calculate charges (OT, Storage and EMC, DnD, etc).
  • Ensure invoices are accurate and comply with company policies and customer requirements.

Payment Processing:

  • Record and reconcile customer payments.
  • Follow up on outstanding invoices and ensure timely collection of dues.
  • Manage electronic billing systems and update customer payment records.

Customer Interaction:

  • Respond to billing inquiries from customers via phone, email, or in person.
  • Resolve billing discrepancies and disputes in a professional manner.

Data Management:

  • Maintain accurate records of all billing transactions.
  • Generate billing reports and summaries for management review.
  • Ensure all billing data is entered into the accounting system accurately.

Compliance and Procedures:

  • Ensure billing procedures comply with company policies and legal requirements.
  • Assist in the development and implementation of billing policies and procedures.

Coordination and Collaboration:

  • Work closely with the finance department to ensure accurate financial reporting.
  • Coordinate with sales and customer service teams to verify and reconcile billing information.
  • Collaborate with IT to address and resolve billing system issues.

Qualifications:

  • Education: Diploma / Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
  • Experience: Minimum of 2-3 years of experience in billing, accounts receivable, or a related field. Has experience in similar industry such as Forwarding, Shipping, Port Ancillary, CFS would be added advantage.
  • Skills:
  • Strong numerical and analytical skills.
  • Proficiency in billing software and MS Office, particularly Excel.
  • Excellent attention to detail and organizational skills.
  • Strong communication and interpersonal skills.
  • Ability to handle sensitive information with discretion.
  • Experience with Accounting system such as MYOB, SQL, UBS would be added advantage.

Personal Attributes:

  • Highly organized and able to manage multiple tasks simultaneously.
  • Detail-oriented with a high level of accuracy.
  • Proactive in resolving issues and improving processes.
  • Strong ethical standards and integrity.

Job Types: Full-time, Permanent

Pay: RM2,000.00 - RM3,200.00 per month

Benefits:

  • Maternity leave
  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Yearly bonus