About Kiddocare
Kiddocare is Malaysia’s leading on-demand childcare platform, providing trusted babysitting services for modern parents. As we expand into Southeast Asia, we are looking for a Product Manager to drive our technology products forward, ensuring that our apps and backend systems meet the growing needs of parents and caregivers across the region.
This role is a key hire to support our Tech and Product development as we scale our offerings and optimize our technology to cater to a wider market.
Role Summary
We are seeking a strategic and execution-focused Product Manager to lead the development, deliverables, and documentation of all Kiddocare tech products, including:
- Customer and caregiver-facing mobile apps
- Backend systems
- Internal tools for operations
The Product Manager will collaborate closely with engineering, design, operations, and marketing teams to ensure seamless product execution, from ideation to launch. The ideal candidate should be comfortable working in a fast-paced startup environment and have experience in scaling products in new markets, particularly in Southeast Asia.
Key Responsibilities
Product Development & Execution
- Own and manage the end-to-end product lifecycle, from strategy to execution.
- Define clear product roadmaps aligned with Kiddocare’s business goals and expansion plans.
- Work with engineering teams to deliver high-quality tech products within deadlines.
- Ensure seamless integration of mobile apps and backend systems to optimize user experience.
Market & User Research
- Conduct market research to identify customer needs, trends, and competitive insights across SEA.
- Gather and analyze user feedback to enhance product features and functionality.
- Collaborate with UX/UI designers to create intuitive, engaging user experiences.
Documentation & Stakeholder Communication
- Maintain detailed product documentation, including feature specs, user guides, and API documentation.
- Serve as the primary liaison between engineering, marketing, operations, and executive leadership.
- Translate complex technical requirements into clear, actionable plans for stakeholders.
Performance Monitoring & Growth
- Define and track key product metrics (KPIs) to measure success and identify areas for improvement.
- Optimize the onboarding experience for new users and caregivers in different markets.
- Support international expansion by ensuring localization and compliance with regional requirements.
Qualifications & Experience
Must-Have:
- 3–5+ years of experience in Product Management, preferably in tech startups or platforms.
- Proven experience in managing mobile apps, backend systems, and API integrations.
- Strong understanding of agile development methodologies (Scrum/Kanban).
- Ability to write clear product requirement documents (PRDs) and manage backlog prioritization.
- Data-driven mindset, comfortable with analytics tools and A/B testing.
- Excellent communication and stakeholder management skills.
- Experience in expanding products into new markets, especially in Southeast Asia.
Nice-to-Have:
- Experience in on-demand platforms, gig economy, or childcare/parenting-related products.
- Familiarity with SaaS, B2C marketplace models, or service-based platforms.
- Basic knowledge of UX/UI design principles and wireframing tools (e.g., Figma).
- Technical background or ability to collaborate effectively with engineers.
- Prior experience working in a high-growth startup.
Job Types: Full-time, Permanent
Pay: RM5,000.00 - RM7,000.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Application Question(s):
- How long is your notice period?
- how much is your salary expectation?
Work Location: In person
Expected Start Date: 03/25/2025