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DUTY MANAGER (FRONT DESK-MERITZ HOTEL)

RM 2,000 - RM 2,500 / month

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  • Supervise hotel staff and coordinate daily operations.
  • Ensure guest satisfaction by addressing concerns and resolving issues promptly.
  • Manage guest check-ins and check-outs.
  • Handle guest complaints or requests, ensuring they are resolved efficiently.
  • Ensure that hotel standards are maintained for cleanliness, safety, and service.
  • Oversee security and emergency procedures.
  • Assist in staff training and performance management.
  • Monitor and maintain hotel facilities and equipment.
  • Report any incidents or irregularities to upper management.

Job Types: Full-time, Permanent

Pay: RM2,000.00 - RM2,500.00 per month

Benefits:

  • Meal provided
  • Professional development

Schedule:

  • Rotational shift

Experience:

  • DUTY MANAGER: 1 year (Required)
  • Front desk: 3 years (Required)

Work Location: In person