Senior Manager - MIS
RM 8,000 - RM 9,000 / month
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Role Objective
- Responsible for overseeing the management, development, and enhancement of Management Information Systems (MIS) within the organization. This role will involve coordinating with cross-functional teams to gather data requirements, ensuring data quality, and implementing systems that provide actionable insights for decision-making.
- Also be responsible for driving continuous improvements in the reporting processes and ensuring that MIS aligns with the organization’s strategic goals.
Job Description
- Lead the IT Department, overseeing the development of annual business plans, managing financial and ensuring the achievement of performance targets across all IT functions.
- Ensure users are adequately supported by IT services for their day-to-day operation.
- Manage the organization ERP System, including issue resolution, reporting, and strategic planning for system upgrades, vendor selection, and implementation of enhancements.
- Oversee network infrastructure management, ensuring the availability, security, and scalability of LAN/WAN systems.
- Ensure continuous improvement and upgrading of IT Infrastructure, software, and processes to meet evolving business needs and regulatory requirement.
- Ensure periodic backup on all production servers are in optimal condition, and perform data restore when required.
- Implement disaster recovery plans and ensure business continuity through robust IT infrastructure and support services.
- Develop, maintain and implement IT Policy to safeguard the organization digital assets, including proactive monitoring, threat detection, and incident response.
- Perform quarterly compliance review with Regional Internal Control team.
- Manage IT assets and IT budget.
- Manage solution partners to meet KPI and SLA as per agreed framework.
- Carry out additional duties and tasks as directed by Management.
Requirement
- Minimum of a Bachelor’s Degree in Information Technology, Computer Science, or related field.
- Knowledge on server, storage, network topologies.
- Hands-on experience with Dynamic BC.
- Strong people-skills; a good communicator, listener and someone who can express their requirements concisely and accurately.
- Has experience managing a team.
- Expertise in managing external vendors, implementation partners and contracts, with focus on cost reduction, process standardization and simplification.
- Strong problem-solving skills, with the ability to troubleshoot and resolve complex technical issues.
Job Types: Full-time, Permanent
Pay: RM8,000.00 - RM9,000.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Monday to Friday
Work Location: In person