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Order Management Specialist (Customer Support & Billing) - Medical Technologies

RM 4,000 - RM 7,000 / month

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Be the Backbone of Order Management!

Join a leading Medical Technology provider and play a crucial role in ensuring seamless order fulfillment, billing, and customer service. If you have a passion for supply chain excellence and a customer-first mindset, this role is for you!

Location: Sunway Pinnacle, Petaling Jaya, Selangor
Contract: 12 months with PERSOLKELLY
Working Hours: Choose from flexible shifts:
(5:30 AM – 2:30 PM / 6:00 AM – 3:00 PM / 6:30 AM – 3:30 PM / 7:00 AM – 4:00 PM / 7:30 AM – 4:30 PM)
Salary: RM4,000 – RM7,000 (Based on experience & qualifications)
Interview Mode: Virtual

What You’ll Do:

  • Process orders, consignment fill-ups, billing, and returns
  • Manage product recalls – from collection to replacement
  • Generate essential reports to keep operations running smoothly
  • Maintain accurate transaction records for audit compliance
  • Handle customer inquiries – pricing, delivery updates, changes, and backorders

What We’re Looking For:

  • Degree in Business, Logistics, or related fields
  • Experience in end-to-end order management (Medical Technology industry preferred)
  • Strong knowledge of Supply Chain operations (Warehouse, Transportation, Customer Service)
  • Expertise in SAP, Microsoft Excel, Word, and PowerPoint
  • A customer-focused mindset with great problem-solving skills
  • Ability to work under pressure and handle multiple tasks

How to Apply?

Interested candidates for the positions are encouraged to send their resumes to Persolkelly at the following email address [email protected] or [email protected]

Don’t miss this exciting opportunity! Apply today and take your career to the next level!

#CWSA

Job Types: Full-time, Contract
Contract length: 12 months

Pay: RM4,000.00 - RM7,000.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Parental leave
  • Professional development

Schedule:

  • Early shift
  • Monday to Friday

Supplemental Pay:

  • Overtime pay

Application Question(s):

  • How soon you can start work?

Experience:

  • SAP: 1 year (Preferred)
  • Medical technologies: 1 year (Preferred)
  • Customer Service: 3 years (Preferred)
  • order management: 3 years (Preferred)