Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...

Senior Application Support

RM 8,500 - RM 8,500 / month
Checking job availability...
Original
Simplified

The Assistant Manager - Command Center is responsible for overseeing the daily operations of the command center, ensuring optimal system performance, incident management, and efficient team coordination. This role involves proactive monitoring, timely issue resolution, and strategic leadership to support business continuity and operational excellence.

Job Responsibilities :

Operations Management

  • Supervise and manage command center activities, ensuring smooth 24/7 operations.
  • Monitor critical systems, networks, and applications for performance, uptime, and potential issues.
  • Maintain a high level of situational awareness to quickly respond to incidents or system anomalies.

Incident Management

  • Lead and coordinate responses to system failures, outages, or performance issues.
  • Ensure timely escalation and resolution of incidents in collaboration with internal and external teams.
  • Maintain incident logs, prepare post-incident reports, and recommend preventive measures.

SLA Management and Monitoring

  • Monitor and ensure all services meet the agreed-upon Service Level Agreements (SLAs).
  • Utilize monitoring tools and dashboards to oversee system performance and ensure SLA adherence in real time.
  • Identify potential SLA breaches and initiate proactive measures to mitigate risks.

Team Leadership and Development

  • Manage, guide, and mentor a team of analysts and operators to ensure adherence to protocols and performance standards.
  • Conduct regular training sessions to enhance team expertise in tools, processes, and technologies.
  • Evaluate team performance and provide constructive feedback to encourage growth and efficiency.

Process Improvement

  • Analyze operational processes and recommend improvements for greater efficiency and reliability.
  • Establish and enforce standard operating procedures (SOPs) for command center operations.
  • Implement automation and monitoring tools to optimize workflows and reduce manual efforts.

Communication and Reporting

  • Serve as the primary point of contact for stakeholders during incidents and critical events.
  • Provide regular updates and reports on command center performance, incidents, and resolutions.
  • Collaborate with other departments to ensure alignment with business objectives and continuity plans.

Compliance and Documentation

  • Ensure that all command center activities comply with organizational policies and regulatory requirements.
  • Maintain detailed records of operational processes, incidents, and resolutions.

Key Skills and Competencies

  • Technical Expertise: Proficiency in monitoring tools, IT systems, and network infrastructures.
  • Programming Language: Java, Java Script and etc.
  • Problem-Solving: Strong analytical skills to troubleshoot issues and implement effective solutions.
  • Leadership: Ability to manage and motivate a team under high-pressure situations.
  • Communication: Excellent verbal and written communication skills for stakeholder updates and reporting.
  • Decision-Making: Capacity to make quick, informed decisions in dynamic environments.
  • Process Orientation: Focus on optimizing processes and ensuring adherence to SOPs.

Eligibility Requirement

  • This position is open to Malaysian citizens only, as our company does not hire expatriates.

Job Types: Full-time, Contract
Contract length: 12 months

Pay: From RM8,500.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Meal allowance
  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday

Experience:

  • Java and Javascript: 5 years (Preferred)
  • Technical project management: 5 years (Preferred)
  • Network monitoring: 5 years (Preferred)

Location:

  • Petaling Jaya (46787) (Preferred)

Willingness to travel:

  • 75% (Preferred)

Work Location: In person

Expected Start Date: 04/14/2025