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CUSTOMER & CARD RELATION ASSISTANT

RM 2,200 - RM 2,900 / month

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Responsibilities:

  • Handle customers and members enquiries or feedbacks through email and phone call;
  • Prepare monthly report;
  • Prepare relevant correspondence and gift voucher;
  • Data entry for membership renewal, new membership application, update of members’ personal particular, etc.

Requirements:

  • SPM or Diploma holder in any relevant field;
  • Preferably candidates with at least 1 year of working experience in customer service field;
  • Able to speak and write in English and Bahasa Malaysia; proficiency in Mandarin will be an added advantage;
  • Possess good interpersonal skills and able to communicate effectively with all levels of people;
  • Computer literate.

We offer:

  • Competitive Salary
  • Performance Bonus
  • Annual Leave
  • Outpatient Medical Coverage
  • Insurance Coverage (GHS, GPA and GTL)
  • Career Development Opportunity
  • Staff Purchase Discount

*Subject to position offered / sales performance / company's policy*

Job Type: Full-time

Job Types: Full-time, Fresh graduate

Pay: RM2,200.00 - RM2,900.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Professional development

Schedule:

  • Fixed shift
  • Monday to Friday

Ability to commute/relocate:

  • Shah Alam: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person