
Officer - Insurance
RM 3,000 - RM 4,000 / month
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JOB SUMMARY
- The primary focus of this position is to proactively assist and support the Assistant Manager, Admissions and Visa to provide information, administrative support to prospective and current students into providing information and assistance to the University’s students, staff and external stakeholders, in relation to student insurance and related functions.
- This position is responsible for providing and ensuring that the functions which include duties listed below are carried out in a highly coordinated, professional and effective manner:
- Student Insurance Administrator – oversee the renewal, monitoring, claims and cancellation process;
- Records Accuracy – maintain records of student insurance policies and coverage;
- Liaison Officer – liaise with insurance providers and stakeholders to ensure comprehensive coverage and assistance is extended to students;
- Cross-function assistance – coordinate with Visa Unit with regards to international student insurance.
- At the discretion of Director, Future Students, the position may from time to time, be assigned to perform other functions within the Division as and when required.
JOB REQUIREMENTS
- A Bachelor's degree in relevant discipline from a recognised institution, or a Bachelor's degree with subsequent relevant experience; or
- A Diploma with a minimum of three (3) years of relevant work experience. Fresh Bachelor degree holders in relevant discipline can be considered
- Pleasant personality with strong customer service focus and able to develop good working relationship with students, staff and external stakeholders.
- Polite and courteous to all staff members, students and visitors.
- Excellent interpersonal skills and demonstrated ability to work effectively in a consultative and team environment.
- Excellent communication skills, in written and spoken English and Bahasa Malaysia.
- Demonstrated excellent teamwork and able to work well with staff members from other units to provide the best customer service.
- Familiar with computer skills and knowledge of Microsoft Office software, especially MS Words, MS Excel, and Power Point.
- Meticulous and have an eye for details.
Job Type: Full-time
Pay: RM3,000.00 - RM4,000.00 per month
Schedule:
- Monday to Friday
Work Location: In person