Epicareer Might not Working Properly
Learn More

Application Support Engineer - | Bangsar-KL | Up to RM10K

RM 8,000 - RM 10,000 / month

Checking job availability...

Original
Simplified

Position: Application Support Engineer

Company background: luxury retail - Singapore listed company

Salary: MYR6000 – MYR10,000

Working location: Bangsar South, KL

Working day Mon - Fri

Working hours 9am to 6pm

Job Responsibilities:

Reporting to the User Application Support Lead, the Application Support Engineer will provide daily application support, troubleshooting, and enhancements.

Key responsibilities include:

  • Resolving technical issues and user queries via the Freshservice helpdesk.
  • Diagnosing and fixing application bugs, performing root cause analysis.
  • Supporting deployment, configuration, and updates of applications.
  • Ensuring compliance with IT policies and security best practices.
  • Documenting issues, solutions, and best practices for future reference.
  • Assisting in UAT and application enhancements.
  • Providing user training and guidance when necessary.

Job Requirements:

  • Degree/Diploma in Computer Science, or Information Technology
  • A minimum of 3+ years of experience in user application support and software troubleshooting.
  • Proficiency in VB6, VB.NET, ASP.NET, C#, PHP, and C#.NET Core.
  • Experience with web service integration (JSON, SOAP, XML), RESTful APIs.
  • Strong SQL skills (SQL Server 2019, PostgreSQL 11, SSIS, SSRS, Crystal Reports).
  • Familiarity with scripting tools (PowerShell, VBScript) and source control (GIT, GitHub, TFS).
  • Strong problem-solving and analytical skills.
  • Effective communication and teamwork abilities.
  • Proactive, independent, and adaptable to business needs.

Added Advantage:

  • Experience with ITIL frameworks, OutSystem, cloud technologies (Azure, Docker, Kubernetes), and frontend frameworks (Vue.js, React, Node.js).
  • Knowledge of Accounting, Inventory Management, ERP, and Point-of-Sales systems

Job Types: Full-time, Permanent

Pay: RM8,000.00 - RM10,000.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday

Application Question(s):

  • Can you share total years of work experience you have for each of them below?

VB6, VB.NET, ASP.NET, C#, PHP, and C#.NET Core.

  • Can you share total years of work experience you have for each of them below?

Web service integration (JSON, SOAP, XML), RESTful APIs

  • What is your last drawn salary & expected salary?

Education:

  • Diploma/Advanced Diploma (Preferred)

Experience:

  • Application Support role: 3 years (Preferred)
  • Strong SQL skills-SQL Server 2019,PostgreSQL: 3 years (Preferred)

Work Location: In person