Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...

Sales Support (Customer Service)

RM 3,200 - RM 4,000 / month
Checking job availability...
Original
Simplified

Job Description:
We are seeking a dynamic and motivated Sales Support (Customer Service) professional to join our team. The ideal candidate should have a passion for providing excellent customer service and the ability to address customer inquiries efficiently and effectively.

Key Responsibilities:

  • Respond promptly to customer inquiries via phone, email, and chat, maintaining a positive and empathetic attitude.
  • Provide detailed product information, resolve complaints, and manage order modifications, cancellations, and returns.
  • Accurately process customer orders, coordinating with sales and logistics teams to ensure timely delivery.
  • Maintain precise records of customer interactions, transactions, and updates in the company database; generate regular reports on service activities and trends.
  • Develop a comprehensive understanding of the company’s products and stay informed on new offerings and industry trends.
  • Identify and escalate priority issues, follow up to ensure resolution, and incorporate customer feedback to improve service processes.
  • Collaborate with sales, marketing, and production teams to provide a seamless customer experience; participate in meetings and training sessions.

Requirements:

  • SPM or Diploma in Business Administration, Marketing, or a related field.
  • At least 1 year of experience in customer service or a similar role.
  • Strong written and verbal communication skills.
  • Excellent problem-solving abilities with keen attention to detail.
  • Proficiency in Microsoft Office Suite and customer service software.
  • Able to work both independently and as part of a team.
  • Highly organized with strong multitasking capabilities.
  • Customer-oriented with excellent interpersonal skills.
  • Ability to handle stressful situations professionally.
  • Adaptable with a willingness to learn and grow.

Working Hours and Conditions:

  • Full-time position.
  • Working hours are from 8:30 AM to 5:30 PM, Monday to Friday, and 8:00 AM to 12:00 noon on alternate Saturdays.

Job Types: Full-time, Permanent

Pay: RM3,200.00 - RM4,000.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday

Experience:

  • Customer Service: 1 year (Preferred)

Work Location: In person