
Application Support Engineer (IT)
RM 3,500 - RM 3,500 / month
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Job Description
- Providing technical support to internal users and external clients when required
- Identifying and resolving technical issues as reported
- Conduct user training
- Ensuring new users of application have smooth onboarding process
- Work closely with Solution Architect & Application Development team
- Identify potential issues
- Ensure solution and application support documentation is maintained with quality and accuracy
Requirements:
- Bachelor's Degree in Information Technology, Computer Science, Software Engineering or related field
- Working knowledge of Java, MySQL database, Linux OS, Springboot Framework, and Microservices
- Good analytical and problem-solving skills
- Customer service and relationship management experience
- Ability to explain complex ideas to user who has limited IT and system knowledge
- Junior Software Engineer is encouraged to apply
Job Type: Full-time
Pay: From RM3,500.00 per month