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Application Support Engineer (IT)

  • Full Time, onsite
  • Tiong Nam Logistics Solutions Sdn. Bhd.
  • Johor Bahru, Malaysia
RM 3,500 - RM 3,500 / month

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Job Description

  • Providing technical support to internal users and external clients when required
  • Identifying and resolving technical issues as reported
  • Conduct user training
  • Ensuring new users of application have smooth onboarding process
  • Work closely with Solution Architect & Application Development team
  • Identify potential issues
  • Ensure solution and application support documentation is maintained with quality and accuracy

Requirements:

  • Bachelor's Degree in Information Technology, Computer Science, Software Engineering or related field
  • Working knowledge of Java, MySQL database, Linux OS, Springboot Framework, and Microservices
  • Good analytical and problem-solving skills
  • Customer service and relationship management experience
  • Ability to explain complex ideas to user who has limited IT and system knowledge
  • Junior Software Engineer is encouraged to apply

Job Type: Full-time

Pay: From RM3,500.00 per month