System Analyst
Job Description
A professional at this position level must have the following responsibilities:
• Requirements Gathering:
o Work closely with stakeholders, including business users, managers, and IT teams, to gather and document system requirements.
o Conduct interviews, workshops, and surveys to understand business processes and identify technology needs.
o Translate business requirements into detailed technical specifications.
• System Design and Development:
o Analyze current systems and processes to identify areas for improvement.
o Design system solutions that align with business objectives and ensure compatibility with existing systems.
o Collaborate with software developers, engineers, and architects to create detailed system designs and technical documentation.
• System Implementation:
o Coordinate with IT teams to implement new systems or enhancements to existing systems.
o Manage the integration of new software and systems with existing infrastructure.
o Oversee the deployment of system changes, ensuring minimal disruption to business operations.
• Testing and Quality Assurance:
o Develop and execute test plans to ensure that systems meet specified requirements.
o Identify, track, and resolve system defects and issues.
o Conduct user acceptance testing (UAT) and gather feedback for system improvements.
- Documentation and Reporting:
o Maintain comprehensive documentation for system configurations, processes, and changes.
o Prepare and present reports on system performance, issues, and improvement opportunities to management.
o Ensure that all documentation is kept current and accessible to relevant stakeholders.
• Stakeholder Communication:
o Serve as a liaison between business units and IT teams, ensuring clear communication and understanding of system requirements and changes.
o Facilitate meetings and discussions to keep all stakeholders informed of project status and developments.
o Provide training and support to end-users as needed.
Basic Qualifications
- Bachelor’s degree in software engineering, Computer Science, IT or another related field.
- Familiarity with Agile or Scrum development methodologies.
- Strong understanding of system development life cycle (SDLC) methodologies.
- Proficiency in systems analysis, design, and testing methodologies.
- Experience with databases, software development, and system integration.
- Excellent analytical, problem-solving, and communication skills.
- Ability to work effectively both independently and as part of a team.
Professional Skill Requirement
• Problem-Solving:
o Strong analytical abilities to identify problems, assess potential solutions, and recommend the most effective course of action.
o Ability to think critically and creatively to solve complex business and technical challenges.
• Communication:
o Effective communication skills to liaise between technical teams and non-technical stakeholders, ensuring that both parties understand project goals, requirements, and progress.
o Ability to present complex technical concepts in a way that is accessible to business users and management.
• Time Management:
o Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.
o Strong organizational skills to keep track of various aspects of system analysis and implementation.
• Adaptability:
o Flexibility to adapt to changing project requirements, technologies, and business environments.
o Openness to learning new skills and staying current with industry trends.
- Collaboration:
o Ability to work effectively in cross-functional teams, including developers, business analysts, project managers, and end-users.
o Willingness to share knowledge and mentor junior team members.
• Documentation:
o Strong technical writing skills to produce clear, concise, and comprehensive documentation, including system designs, user manuals, and reports.
o Ability to maintain accurate and up-to-date documentation for ongoing reference.
Job Types: Full-time, Contract
Pay: RM4,000.00 - RM6,500.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
- Monday to Friday
Work Location: In person