Customer Service Executive (Kuala Lumpur)
RM 2,150 - RM 3,150 / month
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Original
Simplified
equirements
- Malaysian Citizen
- Able to start on immediately
- Min. STPM/Diploma holders (fresh graduates) are also encouraged to apply
- Good command in English and Bahasa Malaysia (read, written, and spoken)
- Computer literate with basic knowledge of MS Office applications,
- Pass pre-phone interview & written assessments
Responsibility
- Maintain excellent telephone etiquette by being professional, confident, and patient.
- Handle incoming customer inquiries over the phone.
- Identify the root cause of customer issues and provide appropriate solutions.
Working Days
- 5 working days, 2 rest days (can be on weekend or weekdays)
Working Shift
- Morning
- 8:00am-5:00pm
- 9:00am-6:00pm
- Evening
- 1:00pm-10:00pm
- 3:00pm-12:00am
Remuneration Package
- Basic salary: RM2,150.00 (Fixed)
- KPI allowance: Maximum RM1000.00 (performance based)
- Shift allowance (depends on working shift)
- OT allowance (If applicable)
Location: Level 10, East Wing, Berjaya Times Square, Jalan Imbi Kuala Lumpur
Job Type: Full-time
Pay: RM2,150.00 - RM3,150.00 per month
Benefits:
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Supplemental Pay:
- Commission pay
- Overtime pay
- Performance bonus
Application Question(s):
- Are you okay to work on Rotational Shift (Ends at 12am)? Do you face any challenges to go back home?
- What is your expected salary?
- If you hired, can join on 8 April 2025?
Work Location: In person