Customer Service Executive (Intake April 2025)
RM 2,150 - RM 3,150 / month
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Requirements
- Malaysian Citizen
- Able to start on immediately
- Min. STPM/Diploma holders (fresh graduates) are also encouraged to apply
- Good command in English and Bahasa Malaysia (read, written, and spoken)
- Computer literate with basic knowledge of MS Office applications,
- Pass pre-phone interview & written assessments
Responsibility
- Maintain excellent telephone etiquette by being professional, confident, and patient.
- Handle incoming customer inquiries over the phone.
- Identify the root cause of customer issues and provide appropriate solutions.
Working Days
- 5 working days, 2 rest days (can be on weekend or weekdays)
Working Shift
- Morning
- 8:00am-5:00pm
- 9:00am-6:00pm
- Evening
- 1:00pm-10:00pm
- 3:00pm-12:00am
Remuneration Package
- Basic salary: RM2,150.00 (Fixed)
- KPI allowance: Maximum RM1000.00 (performance based)
- Shift allowance (depends on working shift)
- OT allowance (If applicable)
Location: Level 10, East Wing, Berjaya Times Square, Jalan Imbi Kuala Lumpur
Benefits
Benefits
- Annual Increment (Based on performance)
- Annual Bonus (Based on performance)
Job Types: Full-time, Permanent
Pay: RM2,150.00 - RM3,150.00 per month
Benefits:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Monday to Friday
Supplemental Pay:
- Commission pay
- Overtime pay
- Performance bonus
Application Question(s):
- What is your expected salary?
- If hired, are you available to join on 8 April 2025?
Language:
- Mandarin (Preferred)
- Bahasa (Preferred)