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Admin Assistant (Operations)

RM 1,800 - RM 2,200 / month

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JOB PURPOSE

  • Responsible for Return, Goods Receive Administrative Work, Inventory Management and Goods sale able in SAP System. Execute day to day inventory transactions as well as providing client and customer service to meet expected quality service level.

KEY RESPONSIBILITIES

  • Process all clients’ and Customer requests to ensure their requests are attended to promptly.
  • Work closely with Warehouse and Client and Customer Service Representative to ensure all the Administrative/ Operational procedures and practices are compliance with the S.O.P and W.I.
  • Handling for the Customer Account Opening.
  • Key In all those Services Billing to Finance System, raise PR in ARIBA system.
  • Responsible for key in all the destruction charges in System for charging back to Clients.
  • Handle clients’ enquiries and requests in a good customer service orientated manner including good telephone and email communication etiquette to achieve clients’ satisfaction.
  • Ensure proper documents and Approval obtained for Return prior to issuing Return Material Authorization (RMA), raise Return Authorisation Letter for Transporter to collect stock and monitor the Credit Note has been timely issue.
  • Backup Personnel for Operation Admin Executive.
  • Assist in Data Entry for stock received from DC and Branch.
  • File all Request For Credit Note (RCNs) and Credit Note (CNs) properly to ensure systematic archiving for easy retrieval when required.
  • Handle phone calls from customers/ clients, when appropriate, transfer calls to relevant department when required.
  • Process GR receiving of Branch Transfer (BT) to saleable locations in system to ensure BT stocks arrived at KKN are made saleable in SAP System promptly within target timeline.
  • Process and confirm the put away of return stocks to saleable or scrapping in accordance to the approval or usage decision given by clients or management to ensure status of return stocks are closed correctly and timely.
  • Involve in inventory counts during cycle counts and annual stock take and provide support in other areas within the same department.
  • Any others relevant and duties assigned from time to time.

JOB REQUIREMENTS

  • At least 1-2 years experience in similar role
  • Knowledge of customer service and supply chain management

Job Type: Full-time

Pay: RM1,800.00 - RM2,200.00 per month

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Kota Kinabalu: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person