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Service Delivery Ops Associate Manager

Salary undisclosed

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Responsibilities:

  • Second level of team escalation
  • Ensure tasks and deliverables are in accordance with the statement of work and service level agreement.
  • Monitor delivery performance and quality using metrics and status reporting.
  • Communicate across multiple stakeholders to manage expectations, accountability, and impact.

Skills & Experience Required:
  • SAP FI CO Finance
  • Adaptable, analytical, agile in learning and results oriented
  • Bachelor's degree required
  • Strong adherence to processes, policies, and procedures
  • Good problem-solving skills, analytical abilities, and inquisitive mindset

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