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Field Service Engineer (Construction/Mining Industry/Hydraulic)

  • Full Time, onsite
  • Agensi Pekerjaan & Perundingcara Bright Prospect Sdn Bhd
  • Kuala Lumpur, Malaysia
RM 11,000 - RM 12,500 / month

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Job Descriptions:

  • Serve as a subject matter expert for both underground and surface drill machines.
  • Travel to customer sites in Malaysia, Vietnam, Thailand, Laos, and Cambodia to conduct machine troubleshooting.
  • Perform Root Cause Analysis and troubleshooting (second-line support only), providing recommendations based on reports to improve customer satisfaction and optimize processes.
  • Make necessary system adjustments to client equipment to ensure optimal performance.
  • Proactively develop solutions to prevent recurring issues.
  • Provide application guidance to the sales team and review operating cost proposals upon request.
  • Take ownership of technical and application aspects of market releases for new products and versions, and oversee the phase-out of older products.
  • Lead product launches, conduct testing, and manage commissioning services.
  • Assist with operational readiness for large-scale projects.
  • Support the New Product Development (NPD) process by providing technical input.
  • Provide aftermarket support to Equipment divisions and Sales Areas.
  • Ensure all activities comply with SHEQ (Safety, Health, Environment, and Quality) regulations, procedures, and guidelines, and promote awareness of these standards, addressing any deviations.
  • Mentor, coach, and train team members, including facilitating knowledge transfer between the factory and Sales Area.
  • Collaborate with the Parts & Services division and take technical responsibility for training initiatives in relevant Sales Areas.

To be successful in this role:

  • Diploma/Degree in Mechanical or Electrical Engineering, Chemical Engineering or a related field.
  • Minimum 4 – 5 years of experience in the maintenance, repair, and troubleshooting of underground and surface drill machines, loaders, trucks, and related equipment.
  • Knowledge of basic electrical and hydraulic systems.
  • Proficiency in MS Office suites.
  • Proficiency in English oral and written communication.

For those who have what it takes, please apply online or sent in your profile to:

Consultant: Fiona Yong

Email: [email protected]

Tel : 03-7954 8440

OUR SERVICE FOR JOB SEEKER IS FREE!

Job Type: Full-time

Pay: RM11,000.00 - RM12,500.00 per month