Field Service Engineer (Construction/Mining Industry/Hydraulic)
RM 11,000 - RM 12,500 / month
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Job Descriptions:
- Serve as a subject matter expert for both underground and surface drill machines.
- Travel to customer sites in Malaysia, Vietnam, Thailand, Laos, and Cambodia to conduct machine troubleshooting.
- Perform Root Cause Analysis and troubleshooting (second-line support only), providing recommendations based on reports to improve customer satisfaction and optimize processes.
- Make necessary system adjustments to client equipment to ensure optimal performance.
- Proactively develop solutions to prevent recurring issues.
- Provide application guidance to the sales team and review operating cost proposals upon request.
- Take ownership of technical and application aspects of market releases for new products and versions, and oversee the phase-out of older products.
- Lead product launches, conduct testing, and manage commissioning services.
- Assist with operational readiness for large-scale projects.
- Support the New Product Development (NPD) process by providing technical input.
- Provide aftermarket support to Equipment divisions and Sales Areas.
- Ensure all activities comply with SHEQ (Safety, Health, Environment, and Quality) regulations, procedures, and guidelines, and promote awareness of these standards, addressing any deviations.
- Mentor, coach, and train team members, including facilitating knowledge transfer between the factory and Sales Area.
- Collaborate with the Parts & Services division and take technical responsibility for training initiatives in relevant Sales Areas.
To be successful in this role:
- Diploma/Degree in Mechanical or Electrical Engineering, Chemical Engineering or a related field.
- Minimum 4 – 5 years of experience in the maintenance, repair, and troubleshooting of underground and surface drill machines, loaders, trucks, and related equipment.
- Knowledge of basic electrical and hydraulic systems.
- Proficiency in MS Office suites.
- Proficiency in English oral and written communication.
For those who have what it takes, please apply online or sent in your profile to:
Consultant: Fiona Yong
Email: [email protected]
Tel : 03-7954 8440
OUR SERVICE FOR JOB SEEKER IS FREE!
Job Type: Full-time
Pay: RM11,000.00 - RM12,500.00 per month