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Customer Service Executive

RM 2,400 - RM 2,600 / month

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Customer Service Executive – Banking (Fresh Grads Welcome!)

Location:

  • Crystal Plaza, Petaling Jaya (Near LRT Asia Jaya)
  • Menara AA, Kuala Lumpur (Near MRT TRX)

Salary & Benefits:

  • RM2,400 – RM2,600 per month
  • Shift Allowance: RM300 (from 2nd month)
  • Travel Allowance: RM120 (from 2nd month)
  • Performance Bonus & Yearly Increment
  • Medical Insurance, Annual Leave, EPF, SOCSO
  • Training provided – No experience needed!

Working Hours:

  • 5 days work, 2 days off
  • Rotational shifts (6:30 AM – 1:00 AM, no very late shifts unless necessary)

Job Responsibilities:

  • Handle inbound customer service calls in a contact center environment.
  • Provide solutions & excellent service to customers.
  • Resolve queries with a first-call resolution mindset.
  • Work in a fast-paced, team-oriented environment.

Requirements:

  • Malaysians only
  • Diploma/Degree holders (Fresh graduates encouraged to apply!)
  • Fluent in English with strong communication skills
  • Willing to work shifts

Intake: 17 March 2025

2-year contract (Renewable, with potential for permanent placement!)

Apply now and kickstart your banking career!

Job Types: Full-time, Contract, Fresh graduate, Student job
Contract length: 24 months

Pay: RM2,400.00 - RM2,600.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Professional development

Schedule:

  • Afternoon shift
  • Day shift
  • Early shift
  • Evening shift
  • Monday to Friday
  • Night shift
  • Rotational shift
  • Weekend jobs

Supplemental Pay:

  • Commission pay
  • Overtime pay
  • Performance bonus

Work Location: In person

Expected Start Date: 03/17/2025