IT Application Support
RM 2,200 - RM 2,200 / month
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Responsibilities:
- Provide service desk support or contact point to end users based on 24 x 7 x 365 basis.
- Accept and respond to all IT related incidents and requests.
- Ensure that the classification of the incidents and requests are accurate and track until resolution / fulfilment in the system.
- Escalate unresolved incidents or requests to the proper channels of support by contacting the designated technical support team.
- End user to be informed of the estimated time whereby his/her ticket will be attended to.
- Manage all incidents/requests and act as an interface between the end-users and IT personnel and the Field Operation team.
Job Types: Full-time, Permanent
Pay: From RM2,200.00 per month
Benefits:
- Work from home
Schedule:
- Monday to Friday
Application Question(s):
- We are a hybrid working company. Where do you intend to base if you are working with us?
- What is your last drawn salary?
- What is your expected salary?
Education:
- Diploma/Advanced Diploma (Required)
Experience:
- IT Support: 2 years (Required)
Work Location: In person