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Jobs or company...
C

eCommerce Specialist

RM 6,000 - RM 6,000 / month
Checking job availability...
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Job Summary

The incumbent will take charge of optimizing Cosway’s e-commerce platforms, driving online sales, and enhancing the customer shopping experience. This position requires collaboration with cross-functional teams to implement effective online marketing strategies, ensure seamless website operations, and enhance the overall customer shopping experience.

Job Description

1. Marketplace Management

  • Lead Cosway’s e-commerce presence on key marketplaces such as Shopee, Lazada, Taobao and Tmall, ensuring product listings are accurate, optimized, and up-to-date.
  • Manage compliance with platform-specific requirements, optimizing product titles, descriptions, images, keywords, and tags to boost visibility and sales.
  • Prioritize growth and performance on established local marketplaces while driving entry and performance on emerging international platforms, particularly those in high-growth regions like China.

2. Promotions and Campaign Execution

  • Plan and execute promotional campaigns aligned with marketplace calendars, leveraging opportunities during major sales events locally and internationally.
  • Collaborate with the Marketing team to design marketplace-specific campaigns that align with broader brand strategies.
  • Adapt and enhance promotional strategies during peak sales periods to maximize traffic and conversions, aligning with both local and international market trends.

3. Performance Monitoring and Reporting

  • Track and analyze key performance metrics, including sales volume, conversion rates, and customer satisfaction, across marketplaces.
  • Generate performance reports with actionable insights, ensuring consistent growth in core markets and identifying opportunities in new regions.
  • Leverage analytics tools to understand market dynamics and inform strategic decisions for optimizing marketplace performance.

4. Inventory and Order Management

  • Coordinate with Purchasing and Order Processing teams to maintain optimal stock levels and avoid stock-outs.
  • Oversee order fulfillment processes, ensuring timely and efficient delivery by working with warehouses and logistics providers across multiple regions.

5. Competitive Analysis and Market Research

  • Conduct ongoing analysis of competitor products, pricing, and promotions to remain competitive.
  • Stay updated on emerging e-commerce trends and adapt strategies to align with evolving consumer behaviors in both established and growth markets.

Job Requirements

  • 2–3 years of experience in e-commerce, preferably managing online marketplaces such as Shopee, Lazada, Taobao, Tmall, or similar platforms.
  • Proficiency in e-commerce seller platforms and tools for SEO, keyword optimization, and data analytics.
  • Proficiency in Mandarin (both spoken and written) is essential to support engagement with international platforms, especially in key growth markets.
  • Strong focus on maintaining accurate product listings and ensuring compliance with marketplace standards.
  • Ability to analyze data, interpret metrics, and implement data-driven strategies for performance improvement across multiple regions.

Job Type: Full-time

Pay: Up to RM6,000.00 per month

Benefits:

  • Gym membership
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave

Schedule:

  • Day shift
  • Monday to Friday

Application Question(s):

  • Which of the following languages are you fluent in both speaking and writing?

1 - Bahasa Malaysia
2 - English
3 - Mandarin

Work Location: In person