Process Specialist (Korean Speaker)
RM 9,500 - RM 9,500 / month
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Position Title: Process Specialist – Korean Speaker
Location: 1 Powerhouse, Petaling Jaya
Key Responsibilities
- Sales Support: Assist the sales team by providing language support during client interactions, including translations and interpretations as needed.
- Analytical Tasks: Analyze sales data and customer feedback to identify trends and areas for improvement, ensuring that insights are communicated effectively to the team.
- Quality Assurance: Review and ensure the accuracy of all sales-related transactions, communications, and presentations in the target languages.
- Timely Completion: Manage multiple tasks efficiently while adhering to deadlines, ensuring that all deliverables are completed on time.
- Customer Interaction: Engage with clients in their native language to address inquiries, provide required sales information, and resolve any issues that may arise.
- Collaboration: Work closely with cross-functional teams, including finance, IT and other down and upstream team, to ensure smooth transaction process.
Required Skills and Qualifications
- Language Proficiency: Fluency in Korean (TOPIK 5 or 6), along with strong English communication skills.
- Analytical Skills: Ability to analyze data effectively and derive actionable insights to support sales strategies.
- Attention to Detail: Strong focus on accuracy and quality in all aspects of work.
- Time Management: Proven ability to prioritize tasks and manage time effectively in a fast-paced environment.
- Sales Acumen: Understanding of sales processes and customer relationship management.
- Technical Proficiency: Familiarity with CRM software and data analysis tools is a plus.
Job Types: Full-time, Permanent
Pay: Up to RM9,500.00 per month
Benefits:
- Dental insurance
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance
Schedule:
- Monday to Friday
Supplemental Pay:
- Performance bonus
- Yearly bonus
Application Question(s):
- What is your highest TOPIK level?
- How long is your notice period?
- How much is your expected salary?
Work Location: In person