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Process Specialist (Korean Speaker)

RM 9,500 - RM 9,500 / month

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Position Title: Process Specialist – Korean Speaker

Location: 1 Powerhouse, Petaling Jaya

Key Responsibilities

  • Sales Support: Assist the sales team by providing language support during client interactions, including translations and interpretations as needed.
  • Analytical Tasks: Analyze sales data and customer feedback to identify trends and areas for improvement, ensuring that insights are communicated effectively to the team.
  • Quality Assurance: Review and ensure the accuracy of all sales-related transactions, communications, and presentations in the target languages.
  • Timely Completion: Manage multiple tasks efficiently while adhering to deadlines, ensuring that all deliverables are completed on time.
  • Customer Interaction: Engage with clients in their native language to address inquiries, provide required sales information, and resolve any issues that may arise.
  • Collaboration: Work closely with cross-functional teams, including finance, IT and other down and upstream team, to ensure smooth transaction process.

Required Skills and Qualifications

  • Language Proficiency: Fluency in Korean (TOPIK 5 or 6), along with strong English communication skills.
  • Analytical Skills: Ability to analyze data effectively and derive actionable insights to support sales strategies.
  • Attention to Detail: Strong focus on accuracy and quality in all aspects of work.
  • Time Management: Proven ability to prioritize tasks and manage time effectively in a fast-paced environment.
  • Sales Acumen: Understanding of sales processes and customer relationship management.
  • Technical Proficiency: Familiarity with CRM software and data analysis tools is a plus.

Job Types: Full-time, Permanent

Pay: Up to RM9,500.00 per month

Benefits:

  • Dental insurance
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development
  • Vision insurance

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Performance bonus
  • Yearly bonus

Application Question(s):

  • What is your highest TOPIK level?
  • How long is your notice period?
  • How much is your expected salary?

Work Location: In person