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JOB DETAILS
Project implementation and Product Management
- To participate and perform the full project implementation cycle, from the planning stage to completion, post-implementation support, & documentation to the clients.
- To provide mapping requirements with the software application
- Document business processes conduct product training for client users and facilitate user testing.
- Proactively seek process improvements, implementation, and configuration of solutions, and challenge the current processes for further enhancement opportunities
Helpdesk support
- Ensure customer satisfaction by supporting clients to ensure the quality of work is always delivered and maintain professionalism
Pre-sales
- To provide professional consulting services to the clients on the company’s products and services.
General
- To continuously keep abreast of product and industry knowledge with alert on the latest technological advancements to provide leaderships to cross-functional teams when necessary
- To deliver tasks and documents all work in accordance with defined standards and processes.
- Teamwork – to consistently demonstrate actions (eg;knowledge sharing, helping each other to meet project timeline, sense of urgency) to increase the teamwork with all team members.
- To serve as a mentor to the juniors and work closely with them and client based on business requirements.
- To perform other duties at the discretion of the superior and/or the management
Requirement
- Possesses Bachelor’s Degree/Post Graduate/Diploma/Professional Degree in Computer Science/Information Technology/Finance/Accountancy/Banking or equivalent
- Atleast 1-2 years of working experience in a related field will be added advantage
- Knowledge of MSSQL queries will be added advantage
- Team player with good interpersonal, communication and presentation skills
- Willing to travel depending on project requirement
- An analytical mind with problem-solving availability and able to advise on business workflow/automation
Job Types: Full-time, Permanent
Pay: RM5,300.00 - RM9,000.00 per month
Benefits:
- Cell phone reimbursement
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Monday to Friday
Supplemental Pay:
- Overtime pay
- Performance bonus