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Field Trainer - F&B

RM 3,000 - RM 4,000 / month

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  • Developing and implementing Standard Operating Procedures (SOPs) to ensure that operational activities in US Pizza outlets meet the company’s quality standards.
  • Conducting regular reviews of operational processes and outcomes to ensure that work quality meets the expected standards.
  • Identifying potential issues or quality defects in operations and implementing corrective actions.
  • Establishing and managing a feedback mechanism to gather opinions and suggestions from employees and customers for continuous quality improvement.
  • Developing and executing quality improvement plans based on reviews and feedback to optimize operational efficiency and customer satisfaction.
  • Collaborating with other departments to ensure that training and quality assurance programs align with the company’s overall strategy and objectives.
  • Monitoring the operational performance of the marketing network department through Key Performance Indicators (KPIs) to ensure the team meets established quality and efficiency standards.

Requirements :-

  • Preferably 1 year of experience in operations training, quality assurance, or a related role within the F&B industry.
  • Experience working in a fast-paced, high-volume operational environment is a plus.
  • Ability to analyze data, proficiency in Microsoft Office Suite, especially Excel for data analysis.
  • Willingness to travel to various branches or locations as needed.

Job Type: Full-time

Pay: RM3,000.00 - RM4,000.00 per month

Benefits:

  • Health insurance
  • Professional development

Schedule:

  • Rotational shift

Application Question(s):

  • What is your current salary?
  • What is your expected salary?
  • How long is your notice period?
  • This role is based at Penang and oversee Northen states, are you able to commit?

Work Location: In person