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NETWORK & SERVICE DELIVERY INTERN

RM 1,000 - RM 1,000 / month

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Key Responsibilities:

  • High teamwork spirit and sense of responsibility to ensure a smooth day-to-day operation task given by your superior.
  • Assembling and managing servers this includes:
  • Hardware: This includes knowledge of Server components, such as CPUs, RAM, and storage devices.
  • Operating systems: This includes knowledge of Linux (e.g. CentOS, Almalinux, Ubuntu, Debian), Windows server, and macOS operating systems.
  • Networking: This includes knowledge of network concepts, such as IP addressing and routing. Managing rules on the network-level firewall.
  • Security: This includes knowledge of security concepts, such as firewalls and intrusion detection systems.
  • Software: This includes knowledge of common software applications, such as Microsoft Office.
  • Control Panel: Configuration of server control panels (e.g. Plesk, cPanel, CWP, VestaCP).
  • Monitoring: Manage and monitor hosted services such as VPS and dedicated servers.
  • This includes ensuring that the services are up and running, resolving any issues that may arise, and optimizing the performance of the services.

Requirements and Qualifications:

  • Service Delivery Management and Service Delivery knowledge.
  • Ability to manage customer expectations and ensure overall customer satisfaction
  • Skills in analyzing data to monitor customer performance and identify trends and areas for improvement in service delivery
  • A Bachelor's degree in Computer Science, Information Technology or related experience is preferred
  • Understanding of technologies used in large organizations to deliver IT services.
  • Basic knowledge in operating systems such as Linux, and Windows server OS.
  • Ability to handle multiple tasks and priorities.
  • Ability to work independently with a goal-oriented mindset.
  • Able to work Monday to Friday 9 AM to 6 PM or more depending on the task given with rotational weekend duty.

Job Type: Internship

Pay: RM1,000.00 per month

Benefits:

  • Free parking

Schedule:

  • Monday to Friday

Application Question(s):

  • May I know your internship period?