
NETWORK & SERVICE DELIVERY INTERN
- Internship, onsite
- Shinjiru Technology Sdn Bhd
- Kuala Lumpur, Malaysia
RM 1,000 - RM 1,000 / month
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Key Responsibilities:
- High teamwork spirit and sense of responsibility to ensure a smooth day-to-day operation task given by your superior.
- Assembling and managing servers this includes:
- Hardware: This includes knowledge of Server components, such as CPUs, RAM, and storage devices.
- Operating systems: This includes knowledge of Linux (e.g. CentOS, Almalinux, Ubuntu, Debian), Windows server, and macOS operating systems.
- Networking: This includes knowledge of network concepts, such as IP addressing and routing. Managing rules on the network-level firewall.
- Security: This includes knowledge of security concepts, such as firewalls and intrusion detection systems.
- Software: This includes knowledge of common software applications, such as Microsoft Office.
- Control Panel: Configuration of server control panels (e.g. Plesk, cPanel, CWP, VestaCP).
- Monitoring: Manage and monitor hosted services such as VPS and dedicated servers.
- This includes ensuring that the services are up and running, resolving any issues that may arise, and optimizing the performance of the services.
Requirements and Qualifications:
- Service Delivery Management and Service Delivery knowledge.
- Ability to manage customer expectations and ensure overall customer satisfaction
- Skills in analyzing data to monitor customer performance and identify trends and areas for improvement in service delivery
- A Bachelor's degree in Computer Science, Information Technology or related experience is preferred
- Understanding of technologies used in large organizations to deliver IT services.
- Basic knowledge in operating systems such as Linux, and Windows server OS.
- Ability to handle multiple tasks and priorities.
- Ability to work independently with a goal-oriented mindset.
- Able to work Monday to Friday 9 AM to 6 PM or more depending on the task given with rotational weekend duty.
Job Type: Internship
Pay: RM1,000.00 per month
Benefits:
- Free parking
Schedule:
- Monday to Friday
Application Question(s):
- May I know your internship period?