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Sales Leadership & Coaching:
The Retail Sales & Operations Manager is a dynamic leader responsible for driving sales growth, optimizing operations, and fostering a high-performance sales culture.
This role focuses on mentoring teams, implementing customer-centric strategies, and ensuring operational excellence, all while maintaining compliance with company policies and delivering an exceptional retail experience.
Key Responsibilities
Sales Leadership & Coaching:
- Mentors Operations and Area Managers, driving team development.
Retail Compliance:
- Ensures adherence to policies while maintaining a customer-first approach.
Sales Strategy Execution:
- Implements sales plans aligned with company goals.
Market & Competitor Analysis:
- Tracks trends to develop innovative retail strategies.
Financial & Budget Management:
- Supports budgeting, monitors sales, and drives revenue growth.
Operational Planning:
- Translates strategic goals into actionable retail plans.
Stock Management:
- Optimizes stock generation and inventory control.
Communication & Problem-Solving:
- Addresses critical business issues for smooth operations.
General Operations:
- Takes on additional duties to enhance retail performance.
Key Requirements
- Bachelor’s degree in Business, Retail Management, Sales, or a related field.
- 5+ years of experience in retail sales, operations, or multi-store management.
- Proven track record in sales leadership, coaching, and team development.
- Strong ability to drive revenue growth and implement customer-focused sales strategies.
- Experience in mentoring Operations and Area Managers, fostering a high-performance sales culture.
- Knowledge of store operations, inventory management, and process improvement.
- Ability to analyze sales data, manage budgets, and influence financial planning.
- Understanding of retail trends, competitor activity, and customer behaviors.
- Ability to identify business-critical issues and provide effective solutions.
- Strong interpersonal and communication skills for engaging with teams and stakeholders.
- This opportunity is available to individuals authorized to work in Malaysia.
Job Type: Full-time
Pay: RM240,000.00 - RM360,000.00 per year
Experience:
- Market Awareness (Trends, Competitions, FutureActivities): 5 years (Preferred)
- Retail & Sales, Strategy Implementation: 5 years (Preferred)
- Operational Efficiency: 5 years (Preferred)
- Leadership & Team Development: 5 years (Preferred)