Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Customer Service Representative

Salary undisclosed
Checking job availability...
Original
Simplified
DUTIES & RESPONSIBILITIES:
  • To assist the candidate with all aspects of the testing process from registration to test delivery.
  • To interface between candidates, clients and test sites in a professional and efficient manner.
  • Follow company guidelines in issuing Promo Codes/Emergency Vouchers whilst adhering to Contact Centre policies and procedures.
  • Achieve and maintain all key quality and productivity metrics.
  • Escalate unresolved candidate grievances to designated departments for further investigation.
  • To respond to incoming chats within a specified timeframe according to company guidelines.
  • To respond to incoming emails within a specified timeframe according to company guidelines.
  • To respond to incoming calls within a specified timeframe according to company guidelines.
  • To ensure excellent reliability with minimal unplanned absences as per company guidelines.
  • To attend required training to continually learn knowledge of practices, procedures, policies and clients.
  • To communicate and participate in team meetings, in order to share best practice and flag issue to the Team Leader.
  • To meet agreed objectives enabling the corporate objectives to be achieved.
  • Continuously identify work process improvements and communicate to Team Leaders and (or) Management Team.
KNOWLEDGE, SKILLS & ABILITIES REQUIRED:
  • Candidate should at least possess SPM, Diploma (Advanced / Higher or Graduate) Bachelor’s Degree or equivalent
  • Experience in Customer Service
  • Excellent written and spoken English
  • Applicants should be willing to work on rotational shift, which covers both weekends and public holidays and night shift.