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Duty Manager

Salary undisclosed

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  • Prepare for daily arrivals in terms of room allocation, amenities and special requests of guests.
  • Announce VIP rooms to Housekeeping and F&B departments.
  • Ensure VIP rooms are ready, checked and all in order prior to arrival.
  • Attend management morning briefings as required.
  • Take responsibility of your shift & handle situations, ensure that reception team on shift is looked after and assisted if needed.
  • Register and process check in for all arrivals.
  • Conduct daily briefings & ensure IQ standard is followed.
  • Train and develop the team in order to achieve monthly targets.
  • Check online comments (Tripadvsior, Booking.com etc), investigate issues, and report to the manager.

Job Type: Full-time

Benefits:

  • Flexible schedule
  • Maternity leave
  • Meal provided
  • Opportunities for promotion
  • Professional development

Schedule:

  • Rotational shift

Ability to commute/relocate:

  • Putrajaya: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Expected Salary?

Education:

  • Diploma/Advanced Diploma (Preferred)

Language:

  • Bahasa (Preferred)
  • English (Preferred)