
J - Cafe Supervisor [Mandarin Speaking]
Description:
* Smooth Operation : Ensure smooth daily operations (Opening & Closing of outlets, inventory management, customer service, food and beverage preparation, cleaning etc).
* Conflict Management : Able to handle and resolve customer complaints and employee conflicts independently.
* Customer Engagement & Satisfaction : Engage in meaningful conversations with customers on concept, products and tea knowledge. Ensure every customer leaves satisfied with their experience.
* Team Collaboration: Work closely with other crew members to ensure smooth operations and a positive work environment.
* Team Motivation : Able to lead and motivate the team in achieving operational goals.
* Relationship Management : Maintaining good business relationships with suppliers, vendors and external partners.
Requirements:
* At least 1-2 years managerial experience in a cafe or F&B industry.
* Able to manage people and lead a team.
* Passion for matcha, tea, and customer service will be beneficial.
* Able to work well in a fast-paced environment.
* Strong communication skills and a positive attitude.
* Ability to work on weekends and holidays.
* Ability to work in a team-oriented environment.
If you are interested to apply, kindly submit your updated resume in DOC/PDF file and allow our Consultant to match you with our Clients.
Appreciate if you can include details below in the resume:
Current Address / Location:
Current salary:
Reason of leaving:
Expected salary:
Notice period:
We regret to inform that only shortlisted candidates would be notified
Whatsapp: +6016-986 9055
Agensi Pekerjaan The Supreme HR Advisory Sdn Bhd
JTK Number: JTKSM 1252
Job Types: Full-time, Permanent
Pay: RM2,500.00 - RM3,200.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
- Rotational shift
- Weekend jobs
Supplemental Pay:
- Performance bonus
- Yearly bonus
Application Question(s):
- Nationality, current salary, reason for leaving, expected salary, notice period
Education:
- STM/STPM (Preferred)
Experience:
- cafe supervisor: 1 year (Preferred)
Language:
- Mandarin (Preferred)
Work Location: In person