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Company: Giggles & Geeks (F&B industry)
About: A Restaurant Specializing in Western and Asian Fusion Cuisines
Location: Cyberjaya
Position: Outlet Manager
JOB DESCRIPTIONS
- Manage day-to-day operations of the outlet, including customer service, staff supervision, and inventory management.
- Supervise and coordinate daily operations of multiple branches within the assigned area (Cyberjaya Branch and KL Trillion, Ampang branch)
- Train and develop a team of service staff to deliver exceptional service and maintain high standards.
- Create and implement strategies to drive sales and achieve revenue targets.
- Monitor and analyze sales performance, making necessary adjustments to increase profitability.
- Develop and maintain strong relationships with vendors and suppliers to ensure quality products and timely delivery.
- Ensure compliance with health and safety regulations and maintain cleanliness and sanitation standards.
- Stay updated with the latest industry trends and competitor activities, implementing necessary changes to stay competitive.
- Ensure compliance with company policies, standards, and procedures.
EDUCATIONAL REQUIREMENTS
- Bachelor's Degree or equivalent
- Minimum of 3-4 years of experience in the food and beverages industry, with at least 3 years in a managerial role
ADDITIONAL REQUIREMENTS
- Must be willing to travel as needed to various branch locations to effectively oversee and support operations.
- Proven track record of driving sales and achieving targets.
- Strong leadership and communication skills, with the ability to inspire and motivate a team.
- Exceptional customer service skills, with the ability to handle complaints and resolve issues effectively.
- Knowledge of industry best practices, health and safety regulations, and food handling procedures.
- Excellent organizational and time management skills, with the ability to handle multiple tasks simultaneously.
- Proficient in using POS systems and other relevant software for efficient operations.
Job Types: Full-time, Permanent
Pay: RM4,000.00 - RM5,000.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Schedule:
- Afternoon shift
- Day shift
- Evening shift
- Night shift
- Rotational shift
Supplemental Pay:
- Performance bonus