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SALES COORDINATOR

Salary undisclosed

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Job Vacancy: Sales Coordinator

  • Location: Kota Damansara
  • Job Type: Full-time

About the Role:

A Sales Coordinator is a crucial support role within the sales team, responsible for administrative tasks, customer interactions, and ensuring smooth sales operations. This role acts as a bridge between customers, the sales team, and other departments, ensuring efficiency in sales processes and customer satisfaction.

Responsibilities:

Sales Support & Administration

  • Assists the sales team in preparing proposals, contracts, letter, quotations and etc.
  • Maintain and update the customer database and sales records.
  • Process sales orders, invoice, ageing and assist sales team follow up on payments.
  • Assists SM or ASM generate reports on sales performance, performance analysis, expenses control and etc.

Customer Relationship Management

  • Respond to customer inquiries and provide product or service information.
  • Coordinate with customers regarding order status, delivery schedules, and after sales support.
  • Address customer complaints and escalate to relevant departments.
  • Act as a liaison between the sales team and other departments (Marketing, Logistics, Finance, Production, etc.).
  • Assists SM or ASM schedule meetings, sales presentations, and training sessions for the sales team.

Inventory & logistics Support

  • Track product availability and coordinate with the Sentina or production department.
  • Assists in managing or forecasting stock levels. (Sun Jiang, Sentina, KWS)
  • Assist sales team manage pallet in KWS.
  • Work with logistics teams to ensure timely product delivery.

Others

  • Assist sales team on manage DOB document.

Key Skills Required:

  • Diploma/Degree in related field, or its equivalent.
  • At least 1 year of experience in related field.
  • Strong organizational and multitasking abilities.
  • Excellent communication and interpersonal skills.
  • Proficiency in Microsoft Office (Excel, Word, Power Point)
  • Able to communicate well with customers.

Job Type: Full-time

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Overtime pay

Work Location: In person

Application Deadline: 04/30/2025