SALES COORDINATOR
Salary undisclosed
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Job Vacancy: Sales Coordinator
- Location: Kota Damansara
- Job Type: Full-time
About the Role:
A Sales Coordinator is a crucial support role within the sales team, responsible for administrative tasks, customer interactions, and ensuring smooth sales operations. This role acts as a bridge between customers, the sales team, and other departments, ensuring efficiency in sales processes and customer satisfaction.
Responsibilities:
Sales Support & Administration
- Assists the sales team in preparing proposals, contracts, letter, quotations and etc.
- Maintain and update the customer database and sales records.
- Process sales orders, invoice, ageing and assist sales team follow up on payments.
- Assists SM or ASM generate reports on sales performance, performance analysis, expenses control and etc.
Customer Relationship Management
- Respond to customer inquiries and provide product or service information.
- Coordinate with customers regarding order status, delivery schedules, and after sales support.
- Address customer complaints and escalate to relevant departments.
- Act as a liaison between the sales team and other departments (Marketing, Logistics, Finance, Production, etc.).
- Assists SM or ASM schedule meetings, sales presentations, and training sessions for the sales team.
Inventory & logistics Support
- Track product availability and coordinate with the Sentina or production department.
- Assists in managing or forecasting stock levels. (Sun Jiang, Sentina, KWS)
- Assist sales team manage pallet in KWS.
- Work with logistics teams to ensure timely product delivery.
Others
- Assist sales team on manage DOB document.
Key Skills Required:
- Diploma/Degree in related field, or its equivalent.
- At least 1 year of experience in related field.
- Strong organizational and multitasking abilities.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office (Excel, Word, Power Point)
- Able to communicate well with customers.
Job Type: Full-time
Schedule:
- Monday to Friday
Supplemental Pay:
- Overtime pay
Work Location: In person
Application Deadline: 04/30/2025